Q: Download Speeds
See lots of questions about upload speeds. Download speeds are terrible as well. First file download right now is ~350 kB/s. Subsequent (for each region) is faster, but first download is miserably slow. Considering doing an LTD, but I can't deal with speeds this slow. Clients will not be happy. Is there plans to address this?
Rishi_Sinosend
May 12, 2025A: Thanks for your concerns about download speeds. Here's a quick rundown:
Origin Server (HK): Our main server is in Hong Kong, meaning faster speeds for users closer to Asia (often 30MB/s+). There are plenty of users who are happy with the speeds too :) Performance does vary by location, this is true.
EU Servers: We're actively launching EU servers this year to improve speeds there.
CDN: Correct, subsequent downloads are faster via our global CDN. Uploads go to our origin server, so recipients closer to Asia will see better speeds (around 3-5MB/s is typical elsewhere, with potential fluctuations).
LTD & Infrastructure: Our corporate subscriptions help us invest in infrastructure improvements for all users. We're not saying LTD speeds should suck, but we need to be practical when balancing infrastructure costs and economic viability.
We're working on making things faster for everyone!