Hi I have a couple of questions...\u000a1) Can the \u0027request extension\u0027 be deactivated so the client doesn\u0027t see this an option?\u000a2) the Send and receive up to 25GB in tier Pro plan \u002D is that \u0027per transfer\u0027?\u000a3) How do i receive the notification of download?\u000athank you

Hi \u000a\u000a1) Request Extension cannot be turned toggled, when you the owner receives a request, you may simply ignore it \u002D\u002D\u002D In the future we will create an option for deactivating \u0027request extension\u0027. \u000a2) Yes the 25GB is per file transfer.\u000a3) When your recipient downloads a file (not previews) you will receive an email notification and in the dashboard.\u000a\u000aThanks

pre purcahse questions | Sinosend

Q: pre purcahse questions

Hi I have a couple of questions...
1) Can the 'request extension' be deactivated so the client doesn't see this an option?
2) the Send and receive up to 25GB in tier Pro plan - is that 'per transfer'?
3) How do i receive the notification of download?
thank you

46b692bc596146f18fdf07483ddea563PLUSJan 16, 2025

Founder Team

Rishi_Sinosend

Jan 17, 2025

A: Hi

1) Request Extension cannot be turned toggled, when you the owner receives a request, you may simply ignore it --- In the future we will create an option for deactivating 'request extension'.
2) Yes the 25GB is per file transfer.
3) When your recipient downloads a file (not previews) you will receive an email notification and in the dashboard.

Thanks

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