Q: Switch from Asia to EU server
Hi SinoSend Team,
We’ve had SinoSend in our cart for a while now, but haven’t pulled the trigger yet because we’ve been waiting for the EU servers to launch. Is it possible to go ahead and purchase the codes and activate our account and start using it right away, of course, and then switch from Asia to EU once the EU servers are available?
Also, is that something we can do ourselves? What’s the best way to go about this?
We hope to hear from you soon, especially before the price goes up.
Other question, will you give your roadmap a update? We don’t believe there is nothing in progress :-) We would like to follow te EU server works.
Thanks in advance and all the best

Rishi_Sinosend
Apr 19, 2025A: Hey there! It's fantastic to know you're looking forward to our EU storage servers – we really appreciate your patience.
We've been heads down lately, rolling out some exciting updates, including:
- Background customizations
- Custom email domains
- Teams (allowing multiple seats per account)
- And a good number of under-the-hood fixes!
- You're spot on about the EU servers. We're still actively developing them. For new users, the plan is to let you choose your server location right when you create your account. For existing users who'd like to switch, we'll likely offer two options: 1) starting fresh with a new account, or 2) migrating your data for a small fee.
If GDPR compliance is a key concern for you, it would be best to wait until our EU servers are fully up and running. The price difference shouldn't be significant (and honestly, a lot of that is outside our control!). Alternatively, if the speed of our current Asia servers is acceptable for you (you can test the transfer speed on our homepage – most users see around 20MB/s in Asia and about 5MB/s elsewhere, though it can vary), you could get started now.
Thanks so much for your continued support!

When will you be GPDR compliant and when will you have EU servers? Does it make sense to invest now and just wait with redeeming the codes until we will be able to select the EU servers during the registration process?

I would wait if you need GDPR compliancy. Please add your upvote and following here so you will be notified about it: https://sinosend.com/roadmap/p/eu-region-gdpr
When we complete this addition you will be notified -- That would be best.