Q: Has the team considered redesigning the "Cancel" button?
I have purchased a lifetime plan, and I noticed that the "Cancel" button is very prominently placed on the homepage. This positioning can easily lead users to accidentally click it, which could jeopardize our lifetime subscription. Will the team consider reviewing and possibly redesigning this button to prevent user confusion?
Henry_SMSiT
May 14, 2025A: Thank you for your valuable feedback—and for being a lifetime plan member!
We appreciate you pointing out the visibility and placement of the "Cancel" button on the homepage. You're absolutely right that its current positioning could lead to accidental clicks or confusion, especially for users with long-term or lifetime subscriptions.
I’m happy to confirm that your suggestion has been forwarded to our UI/UX team for review. We are actively gathering user input to improve the platform experience, and this is exactly the kind of insight we take seriously.
In the meantime, rest assured that clicking the “Cancel” button will always prompt a confirmation step to prevent accidental deactivation. That said, we absolutely agree that better design can help minimize risk and confusion.
Thanks again for helping us improve SMS-iT!