What a bummer!
I really wanted to like this tool. I was super excited to try it out as this kind of tool was something I had been looking for. Unfortunately, it didn't work for me. I tried 2 different videos from YouTube (one of 2 minutes and the other of 7 minutes), with different settings and even with just the basic settings for the query, they all came with "Task tooks too long to complete!" message. They did take a long time but it's too bad that I had to wait for nothing :(
Giving it 3 tacos as it may be an user-error issue and the UI is pretty intuitive. But sadly, I'll be returning as it didn't work for me.
Khanh_Snapcut
Feb 6, 2025Hi 102156603467967461994,
We sincerely apologize for the inconvenience caused.
Task took too long to complete issue: Several factors contributed to this delay, including a recent server glitch. As a solution, you can now delete the project and attempt to complete it again.
Thank you very much for your valuable feedback. We understand that you have many options, but we appreciate your choice of Snapcut. We are committed to continuous improvement to ensure a seamless user experience.
Best,
Khanh, Co-founder @ Snapcut