Sociamonials Questions

Showing 1 - 20 of 1075 questions

Q: Marketing Calendar Being Weird

Hi team,

When I try and enter a reminder in the marketing calendar it used to open a reminder for whatever date and time I clicked on. However, it has started to make it a random date and time. For example I click on 9am Monday an it opens a reminder box for 2am Wednesday. Has something changed or is there a known glitch you can help me to resolve? It's time consuming and annoying to have to constantly check and resolve.

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Bron

bronwyn9Apr 4, 2025
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Q: Does 1 workspace equal 30 separate client accounts?

I'm not clear on the workspaces offered. If I purchase one workspace, the listing says it includes 30 profiles. Are these 30 profiles for a single social account or 30 separate/individual client profiles/accounts that one person manages?

contentperfectionApr 3, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 3, 2025

A: Hello!

30 social profiles per workspace. For example, a Facebook Page is 1 social profile. If you have one Facebook account that manages 20 Facebook Pages, you can add some or all of those Pages, but each will count towards the 30 limit. It doesn't matter if each social profile belongs to a different client, we just count the total social profiles that you have connected. More examples: We...

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Q: Can you clarify the 'workspaces'?

With the plans offered on AppSumo, you have 'workspaces.' Does one workspace equal one client profile? Do I need to purchase a separate 'workspace' for every client I have?

contentperfectionApr 3, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 3, 2025

A: Hello!

A Workspace is like a separate account that agencies can log in once and switch in and out of easily. It keeps EVERYTHING separate between your clients. We recommend assigning one workspace per client. However, if you are posting similar content across multiple smaller clients, you can post to multiple clients in a single workspace. Here is an article with tips on how to do that most...

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Q: Can I post and schedule to my client's Instagram ?

Hi there,

I'm looking to replace Hootsuite. I need to post for my clients on LinkedIn (business and personal), X, Facebook, and Instagram. Can I do this on your platform?

contentperfectionApr 3, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 3, 2025

A: Hello!

Yes, you can post to all of those platforms the same way that you do on Hootsuite.

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Q: Cuantos idiomas tiene?

yanay6Apr 2, 2025
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Founder Team
Craig_Sociamonials

Craig_Sociamonials

Apr 2, 2025

A: Hello!

For campaign translation, you should be covered with our native translation support. As for the entire software, I recently recorded a video showing you how this $17/mo software plugs right in and translates all screens into your local language. They have multi-language options too. The only catch is that you need at least 5 codes so you unlock our White Label plan. That enables the...

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