For campaign translation, you should be covered with our native translation support. As for the entire software, I recently recorded a video showing you how this $17/mo software plugs right in and translates all screens into your local language. They have multi-language options too. The only catch is that you need at least 5 codes so you unlock our White Label plan. That enables the...
I’ve purchased 10 codes and have a few questions regarding the available upgrades for the agency: 1. There’s a $10/month upgrade and another one for $89/month. Do we need both upgrades or does purchasing the $89/month plan also include the features of the $10/month upgrade? 2. Is there any risk to the agency account if one of the clients misuses their access?
What are the dos and don’ts for agency users and their clients to avoid the risk of account suspension or cancellation?
Would it be safer for the agency to handle the work directly on behalf of the client, instead of giving clients direct access? If we go that route, I assume there would be no need to purchase either the $10 or $89 upgrade, correct? 3. How many users do we get for 10 codes? Is it 30 users?
Please help me understand the above to make the right decision. Thanks!
You don't need to buy anything more to have a well-running agency using your 10-stack. You can serve 10 clients with their own separate workspace so reporting, subuser access, preferences, etc. are all kept separate. You already have white label so your clients will think it is your software.
Hi Craig, I bought 1 code at the weekend but having looked around the app would like to add a second workspace for another pen name rather than try to work with 1. Is it possible to do that by just redeming another code inside it? Thanks, G
Yes, in fact that is the best way to do it. Log into your existing account and stack the code in Settings. Here are the steps depending on whether you said you were an agency or not during sign up:
IF YOU SAID YOU ARE AN AGENCY: Go to Agency Dashboard. Hover over the workspace in the grid below and you'll see an 'Agency Settings' option with a gear icon. Select that and stack your...
You can create 3 subusers per workspace. Each AppSumo code gets you 1 workspace. If you need more subusers, you can get 30 users in one workspace by upgrading to our Enterprise plan. That is $10/mo for Sumolings (98% discount).
I purchased and redeemed two codes for your software. However, as per your instructions, I should be able to add users, but the system is prompting me to upgrade instead. Could you please clarify if there is an issue with my account or if there are additional steps I need to follow?
Once you redeem your code(s), you can add subusers by going to the top nav > click on your profile thumbnail > select 'Workspace Users'. Then you will be able to add up to 3 subusers before it tells you that you cannot add anymore without upgrading. Thanks!
Q: Is it allowed to resell
Is it allowed to resell this as a service to other companies? For example, can the 30 Social Profiles belong to different companies?
There are no rules against this and many people serve multiple clients in a single workspace. It is easier to assign your larger clients to their own workspace so reporting, tracking, social profiles, preferences, customer lists, etc. all stay completely separate. However, if your budget is tight, you can combine into one. Here's a knowledgebase article on how to best manage...
Q: Cuantos idiomas tiene?
Craig_Sociamonials
Apr 2, 2025A: Hello!
For campaign translation, you should be covered with our native translation support. As for the entire software, I recently recorded a video showing you how this $17/mo software plugs right in and translates all screens into your local language. They have multi-language options too. The only catch is that you need at least 5 codes so you unlock our White Label plan. That enables the...
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Q: Upgrade of $10.00 and $89.00 per month
I’ve purchased 10 codes and have a few questions regarding the available upgrades for the agency:
1. There’s a $10/month upgrade and another one for $89/month.
Do we need both upgrades or does purchasing the $89/month plan also include the features of the $10/month upgrade?
2. Is there any risk to the agency account if one of the clients misuses their access?
What are the dos and don’ts for agency users and their clients to avoid the risk of account suspension or cancellation?
Would it be safer for the agency to handle the work directly on behalf of the client, instead of giving clients direct access? If we go that route, I assume there would be no need to purchase either the $10 or $89 upgrade, correct?
3. How many users do we get for 10 codes? Is it 30 users?
Please help me understand the above to make the right decision.
Thanks!
Craig_Sociamonials
Apr 2, 2025A: Hello!
First off, thank you so much for the 10 stack!
You don't need to buy anything more to have a well-running agency using your 10-stack. You can serve 10 clients with their own separate workspace so reporting, subuser access, preferences, etc. are all kept separate. You already have white label so your clients will think it is your software.
Now, if you want one of those workspaces to...
Share Sociamonials
Q: Add 2nd Workspace?
Hi Craig,
I bought 1 code at the weekend but having looked around the app would like to add a second workspace for another pen name rather than try to work with 1. Is it possible to do that by just redeming another code inside it?
Thanks,
G
Craig_Sociamonials
Apr 1, 2025A: Hello!
Yes, in fact that is the best way to do it. Log into your existing account and stack the code in Settings. Here are the steps depending on whether you said you were an agency or not during sign up:
IF YOU SAID YOU ARE AN AGENCY: Go to Agency Dashboard. Hover over the workspace in the grid below and you'll see an 'Agency Settings' option with a gear icon. Select that and stack your...
Share Sociamonials
Q: this license is for how many users ?
Craig_Sociamonials
Mar 31, 2025A: Hello!
You can create 3 subusers per workspace. Each AppSumo code gets you 1 workspace. If you need more subusers, you can get 30 users in one workspace by upgrading to our Enterprise plan. That is $10/mo for Sumolings (98% discount).
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Verified purchaser
I purchased and redeemed two codes for your software. However, as per your instructions, I should be able to add users, but the system is prompting me to upgrade instead. Could you please clarify if there is an issue with my account or if there are additional steps I need to follow?
Once you redeem your code(s), you can add subusers by going to the top nav > click on your profile thumbnail > select 'Workspace Users'. Then you will be able to add up to 3 subusers before it tells you that you cannot add anymore without upgrading. Thanks!
Q: Is it allowed to resell
Is it allowed to resell this as a service to other companies? For example, can the 30 Social Profiles belong to different companies?
Craig_Sociamonials
Mar 31, 2025A: Hi Marius!
There are no rules against this and many people serve multiple clients in a single workspace. It is easier to assign your larger clients to their own workspace so reporting, tracking, social profiles, preferences, customer lists, etc. all stay completely separate. However, if your budget is tight, you can combine into one. Here's a knowledgebase article on how to best manage...
Share Sociamonials