Q: Can we let AppSumo confirm that SpaceSerp is in Product Closure status?
SpaceSerp is no longer working.
Its login broken most of the time.
Even when you login, the search no longer works.
Can we let AppSumo confirm that SpaceSerp is in Product Closure status?
So that we can get our money back?
Ilona77921
Feb 4, 2025A: Hello guys!
Google has updated the structure of its pages, which requires us to adapt our code and algorithms to accommodate these changes. Our team is already working on implementing the necessary updates.
MikeAppsPLUS
Verified purchaser
It is down for quite some time now.
And you stopped replying to customers' tickets and emails (not only me, please check the other recent reviews), it makes customers concerned.
Do you have any ETA when the service will be restored?
matt44Verified purchaser
Just seen this what is the ETA? Sent 3 emails and had no reply for any of your time.
crawford7Verified purchaser
The same issue here
MikeAppsPLUSVerified purchaser
Hi Guys, can we all affected contact appsumo support, and let them confirm that SpaceSerp is in Product Closure status? Only then we can get our money back.
yPLUSVerified purchaser
Same issue here. Can't login and they can't bother to reply back to emails. It's been going on since before Google adjusted their SERP page structure.
MikeAppsPLUSVerified purchaser
I emailed appsumo but appsumo directed me to contact SpaceSerp.
I think this is not a good experience.
Can we somehow work together to get Appsumo take action on this?
yoventuresPLUSVerified purchaser
Same Issues Here. been trying to contact them and App Sumo for Months with no luck. this project is dead.
SpaceSerp is fully adapted to Google's new structure and all restrictions. The service is running smoothly. Apologies for any inconvenience. Feel free to reach out if you have any questions!
MikeAppsPLUSVerified purchaser
It says ”Not sufficient funds for this action“ while I have 29989 out of 30k credits, can you fix it?
Devin.LinPLUSNot sufficient funds for this action
{"statusCode":403,"message":"Concurrency limit reached","error":"Forbidden"}
MikeAppsPLUSVerified purchaser
Could SpaceSerp is playing a game? Just make it appears working but actually not working? If anyone is having problem, they should mention it here.
yoventuresPLUSVerified purchaser
Same here. no funds even though i should have 15K monthly.
m_1965PLUSVerified purchaser
I used it in Jan and today, Feb 10th I am logged in to the dashboard. Everything seems like normal, at least in the dashboard.
MikeAppsPLUSVerified purchaser
The login issue seems to be fixed, but the search function is still broken. Entering any keyword results in a "Fetching your data" message, but no results ever appear. Eventually, an error pops up saying "Funds not enough," even though we have 15k credits available.
@m_1965, can you check if you're facing the same issue? We should coordinate to get AppSumo to take action on this.
Sumoling123456PLUSVerified purchaser
It does not work even for me, unfortunately! And nobody reponds to any ticket or email to support...Appsumo can you help on that?