Spokk Questions

Showing 1 - 20 of 29 questions

Q: Link other locations

Any way to out a link in the form to a different location? Basically let’s say in a review form in English I could out somewhere on top of”review in other language”. The fields aren’t html?

ricmarMay 28, 2025
See detail
Founder Team
Samesh_W

Samesh_W

May 29, 2025

A: Hey Ric,
At the moment, Spokk forms don’t support embedding HTML directly into the fields—so you can’t add a clickable link inside the form itself like "Review in other language" at the top. However, you can create separate feedback links for each language and location combination.

So for example:
English for Location A = 1 link
English for Location B = 1 link
Spanish for Location A = 1...

Share
Helpful?

Q: Are the tier 1 50 responses cumulative?

Are tier 1 responses cumulative? Meaning if you don’t use them all, they rollover to the next month ?

ricmarMay 27, 2025
See detail
Founder Team
Samesh_W

Samesh_W

May 27, 2025

A: Hey Ric, credits will not roll over to the next month. Thanks.

Let me know if you have any other questions — happy to help!

Share
Helpful?

Q: Besides Google reviews, where else can the feedback be posted to?

5ecb5cfafe7d4280b249229eb434a3fbPLUSMay 19, 2025
See detail
Founder Team
Samesh_W

Samesh_W

May 19, 2025

A: Hey, you can navigate the user to ANY external URL of your choice, not just Google.

You can test everything on our free plan (30 responses included). Let me know if you have any more questions.

Share
Helpful?

Q: Tier 4 is too limited for Agency use cases!!!

As an Agency, I was about to purchase Tier 4, but at only 2,000 responses per yer, this doesn't align too well with the unlimited companies. Just one company alone can easily use up more than 2,000 responses for the year. Will this change any time soon? Can you add unlimited responses for Tier 4? Otherwise, it's a total pass for me as I'm sure it will be for other Sumolings the run their own agencies :-(

AppMeisterEdited May 16, 2025
See detail
Founder Team
Samesh_W

Samesh_W

May 16, 2025

A: Thanks for sharing your thoughts!

We genuinely believe Tier 4 offers incredible value. In fact, Tier 4 has been our top-selling plan on AppSumo.

The 2,000 yearly responses can roughly translate to up to ~20,000 feedback requests per year depending on how you engage your audience (method of send, incentive provided, etc.) — which is still significant.

To be clear, response limits will not be...

Share
Helpful?

Q: Login Method

Every time login must use the one time off code . Is it possible to use password instead ?

swsandPLUSMay 10, 2025
See detail
Founder Team
Samesh_W

Samesh_W

Edited May 13, 2025

A: Hey, for better security, we require users to log in using a one-time code. Password logins are not supported, as one-time codes offer stronger protection against unauthorized access.

If you stay logged in and don’t manually log out, your session will remain active without needing to re-enter a code. This approach is in line with best practices many websites now follow.

Share
Helpful?