A: Hey Swapnil, let me go through your answers one by one.

1. Which tier plan should I choose to white label Spokk and sell it under my brand?
You need Plan 4, the agency plan. This lets your whitelabel Spokk and sell it to clients.

2. Do we have full independence of pricing to the customer (monthly subscription, one-time) and customize plans?
Yes, you can price the product however you want.

3. Can you help me understand what does unlimited clients with 2000 free credits per year mean?
You have a total of 2000 received responses in total included per year. You can assign these credits to any number of companies, with any number of locations, however way you like. If you run out of credits, you can purchase additional credits at a discounted price. You can even negotiate flat rates with select companies to get even better rates.

4. Are you planning more AI capabilities in the future?
Yes, we are looking into integrating reputation management features into Spokk which will also include a few more AI features.

5. Are you planning to add video feedback in the future?
Yes, but this will added under "Video Testimonials" and not feedback.

6. Can we customize the coupon percentage or amount as per our requirements to pass on the benefit to the customer?
Yes, you will be sending a coupon code to your customer as a reply. This reply will be sent via email. Customers can even reply to the company through the inbuilt reply page.

7. Can we create automation for coupon and review feedback post 1 to 1 meetings?
We support Zapier and Pabbly for automating feedback requests. If you automate the coupon, right now you can only send the same coupon code to everyone. If you manually send the coupon, you can customize the coupon code however you like. Could you let me know what you mean by 1 to 1 meetings?

I hope I've answered all your questions. Let me know if you have anything else and I'll be glad to clear things out.