Stepsy Reviews

Not really good, doesn't do any sharing, inflexiable to share document, cloud sync doesn't work

I could have lived with the fact that the functionality is a LOT limited in comparison to similar tools (Scribe and Folge come to mind). I could have made Stepsy work for me..

I bought six licenses for me and my team. I redeemed my six AppSumo codes following the steps here: https://docs.google.com/document/u/2/d/e/2PACX-1vTXm9V12M07v4bCAw8ommAUZSsPAzCU-47RMdBBqUbdy9PKo_F8rE5TwgO9teceLg/pub?pli=1

After creating my 1st user guide, my account stopped showing it as a team account with 5 open seats. Instead it showed that I am a personal lifetime plan with 0 seats available. I reached out to support who like others have reported, ghosted me. (no response for days, then one response, then more crickets) This should have been a simple admin behind the scenes fix. Instead, I got crickets. I asked for a refund, and I'm moving on. Your results may be different, and to you I say "Via con dios". I'm going to get my whole life back and move on.

Very helpful in creating complete step by step manuals (SOP). No worries about forgetting steps as it records every step you take. I am very enthusiastic about this tool. It is easy to use, to copy to other documents and no extra work in resizing screenshots.

Bought four licenses for my team, didn't allow me to add any team members but would deactivate my AS code when I tried so I couldn't use them to set up their own individual accounts. Reached out to support who ghosted me, Buyer Beware.

I purchased this a while ago, and it does what the packet says... Unfortunately when I signed up you could use a non google email to sign up, somewhere along the line steppsy changed their login to google only... So I can't access my account.... When I reached out to support they didn't help and ghosted me and won't respond to my support request.