Glitchy and Full of Bugs
The product is a great tool but it is full of bugs and very often very glitchy. I had to downgrade recently because I felt that there is really is no additional value to be had if these simple bugs are not properly fixed. The value in what they are offering is definitely there but some logos do not display, I had to get support just for them to upload it in the backend. Not vey convenient. Branding is important and if not consistently showing as expected it becomes a problem, at least for me. Support is good, they reached after I inquired in a timely manner. After following the recommended directions regarding dimensions, the Favicon and the loading icon do not display as well as some of the logos I upload and some are not correctly displaying at all. The some of the branding experience is shaky at best. I was excited I first but I really just put this application aside in hopes these things get fixed since my refund window from my initial purchase has lapse. Very disappointed to say the least.
Gio_StreannMediaInc.
May 5, 2025Thanks for the feedback. Like any powerful new tool, there’s a learning curve — and we understand that can be frustrating at times. Many of the issues you mentioned (logos, favicon, backend uploads) were Tier configutaiton issues not product issues and were addressed on the fly, and we’re continuously improving the platform.
That said, the value is definitely there — and we’re confident that with a bit more time and exploration, you’ll see just how much you can do with it. Our support team is here anytime you need help getting the most out of it.
We appreciate you giving it a shot and hope you’ll give it another look when ready.