Looks good and the transcription works fine, but…
On the first glance, the tool looks fine.
However, the direct vodeo
Download doesn’t work because I get API errors while uploading and/or the finlanny downloaded video is just a black screen without anything, but it is about 100 mb in size.
Additionally, the exportable subtitle files are not compariqith other tools that are not able to read the files and when reuploading it to subeasy itself, the animation features are completely messed up showing all of the text coloured or completely off the screen.
So all in all, the transcription and editing is quite nice to use but in the end, the tool is completely usess as I cannot use any of the videos in the end.
Too bad, that the refund period has alredy run out for me, otherwise I would get my money back.
Now I just have to hope that it is being fixed…
Terry_SubEasy.ai
Mar 12, 2025Hi glkehr,
I’m just about to go to sleep and noticed your review—it’s disheartening to see it. We shouldn’t be facing any of these issues, especially since we have over 150,000 users. Please reach out to our support email(support@subeasy.ai), and we will assist you with your concerns. Please include the file name you were having issues with.
We value your experience just as much as those of others. There may be some misunderstanding or file-related issues at play. We look forward to your reply.