Q: Segregation of Teams and their Privacy
I build websites and sometimes am on a team with various, remote members and sort of teams within teams that might include a project manager, the client with their inhouse team members, remote graphics designers or video guy, etc.
I also might have to manage a totally different company that I would want to do white-labeled and some may be healthcare related who might need HIPAA compliance.
Can I manage all these with a single top-tier license?
Mike_SuiteDash
Jan 22, 2025A: Hi Steve,
SuiteDash is not designed to have multiple separate entities/tenants in a single account. It's 1 account for 1 business/organization and the staff/clients of that business/organization.
For multiple separate brands/businesses, you'll need to have multiple separate accounts. We don't support multiple brands in one account. Truthfully, the White Labeling is so deeply integrated that it would be very difficult to properly account for the many, many scenarios that would need to be handled if we even attempted multiple brands.
Is this what you're asking? or are these teams operating under the same company's flag?
Thanks!
Mike
stevehornPLUS
Verified purchaser
I'm trying to learn much about how your system works in the time we have access to this deal. I guess the white-labeling isn't crucial for me and don't mind if it's my parent company's identity or SuiteDash. My main company or parent company is myself providing an assortment of website services that can include being a part of a team or myself alone working for clients. In this I build websites, …
stevehornPLUSVerified purchaser
…maintain websites, and various related services. One of those services is building eLearning (LMS) systems using WordPress and I might want to provide a support dashboard for various website clients including my own LMS websites. My own websites or my clients' websites will all have their own URLs. I just wonder, if I have clients with their own clients (or myself with separate sets of clients),…
stevehornPLUSVerified purchaser
…could I put those on one top-tier account and could I keep all these hidden from each other. They would need not know the others existed, especially if these have any HIPPAA compliance issues.
Hi Steve, if I understand what you're saying, no that's not possible. Each one of those companies would need to have their own separate account to be able to have their clients inside the portal and be able to use the tools with their clients.
You would be able to create the dashboards you're talking about for each client in particular to view content that you provide for them and/or interact with their clients - for that, they would need their own SuiteDash account.
Does that clarify enough? Happy to continue if you have more questions :)
Thanks,
Mike