Q: does the chatbot not know how to differentiate the data it has?
currently i have a pdf uploaded an entire website of 150url and a flow i created.
however upon trigering the flow and collecting details from the user the bot automatically pass the conversation to a agent instead of continueing the conversation until it cannot handle then only hand over to a agent. is there some setting im not doing correctly here?
robert4609Feb 17, 2025
Founder Team
Schiocco
Feb 17, 2025A: Hello! If you need assistance, please feel free to contact us via chat at https://board.support/docs . You can login using your Support Board Cloud account. Thank you! Best regards.
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robert4609
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its super slow and inefficient thats why im posting here as well