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Q: Email Piping Notifications

I'm having trouble getting support chats to be emailed to users when they're offline. I've got my SMTP Info set up but it's not working and the support talks about a PHP file I'm not using because I'm using cloud version. Please help.

caitPLUSFeb 17, 2025
Founder Team
Schiocco

Schiocco

Feb 17, 2025

A: Ask for a human agent and we will reply. I think you got a reply from the chabot. Thank you!

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caitcaitPLUS
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Posted: Feb 17, 2025

Where is there a support chat for you guys? I don’t see one in my logged in account.