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Q: How to fix email notifications for Admins / Agents?

When a user clicks the Ticket url and all Admins and Agents are away, all the email admin notifications are all sent to the Appsumo email Admin. The other Admins and Agents do not receive email notifications when the user clicks the ticket url on his email. How to fix that?

Sumoling123456PLUSNov 26, 2024
Founder Team
Schiocco

Schiocco

Nov 26, 2024

A: Hello! If you need assistance, please feel free to contact us via chat at https://board.support/docs . You can login using your Support Board Cloud account. Thank you! Best regards.

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