Can I use Support Board via SMS as a chat channel? And, specifically, here is the workflow I'd like to achieve...

1. Customer sends SMS message with attachment from their cell phone, for example 123-456-7890
2. The bot creates email message and pretends their phone number to my domain as new email sender, e.g., 1234567890@mydomain.com
3. The bot attaches an attachment from SMS to email and sends it to a prescribed email address: receiving@mydomain.com

Is this possible with your app?