Support Genix

    One-time payment. Lifetime deal.

    Streamline customer support with powerful tools and integrations

    4.14 stars
    4.14 stars
    7 reviews

    Tired of managing a chaotic support inbox and losing track of tickets?

    Imagine trying to juggle customer issues without a reliable system.

    Support Genix is a WordPress plugin intended exclusively for websites built on the WordPress platform.

    Say goodbye to scattered support processes and hello to an intuitive, centralized system with Support Genix.

    TL;DR

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    Centralize customer support with ticket management and email integration
    Integrate with popular platforms for a comprehensive support solution

    At-a-glance

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    Overview

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    Organize tickets and assign roles for smooth, efficient support.

    Effortless ticket management

    Easily assign, categorize, and prioritize tickets for streamlined workflow and faster response times.

    • Saved replies and the ability to save common replies keeps your support workflow fast and efficient
    • Collect more info with custom fields to deliver accurate, personalized support
    • Categorize and manage tickets to keep your team organized
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    Automatically convert emails into tickets to keep everything organized.

    Email to ticket conversion

    Transform incoming emails into actionable tickets directly in Support Genix for hassle-free tracking.

    • Convert emails to tickets and centralize all support requests
    • Streamline communication by managing responses from one place
    • Reduce response time with a seamless ticketing system
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    Enhance support capabilities with integrations to essential platforms.

    Integrate with popular platforms

    Connect Support Genix to your favorite tools, from WooCommerce to Slack, to create a comprehensive support experience.

    • Integrate seamlessly with WooCommerce, WhatsApp, and more
    • Automate workflows by connecting to popular platforms
    • Integrate Webhook for quick, smooth data exchange with external platforms
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    Use performance metrics to keep your support team on track.

    Track team performance

    Monitor response times, closed tickets, and team productivity with detailed reporting.

    • Generate detailed reports to assess support efficiency
    • Track response metrics for accountability and improvement
    • Identify bottlenecks and optimize your support process


    Stop letting support requests slip through the cracks and start providing a seamless experience with Support Genix.

    Get ready to elevate your customer service game—join Support Genix today!

    Plan 1

    One-time purchase of

    $59$99
    • All features above included
    • 1 website
    • Manage unlimited users, agents, and tickets
    • Automate ticket assignments with customizable rules
    • Unlimited mailbox management
    • Automatic email-to-ticket conversion
    • Customize email notifications, saved replies, and custom ticket fields
    • Connect effortlessly with WooCommerce, WhatsApp, Slack, WPForms, Envato, Tutor LMS, and more
    • Integrate with external platforms and CRM using webhooks
    • Access detailed reports on key support metrics

    Plan 2

    One-time purchase of

    $118$198
    • All features above included
    • 5 websites
    • Manage unlimited users, agents, and tickets
    • Automate ticket assignments with customizable rules
    • Unlimited mailbox management
    • Automatic email-to-ticket conversion
    • Customize email notifications, saved replies, and custom ticket fields
    • Connect effortlessly with WooCommerce, WhatsApp, Slack, WPForms, Envato, Tutor LMS, and more
    • Integrate with external platforms and CRM using webhooks
    • Access detailed reports on key support metrics

    Plan 3

    One-time purchase of

    $177$297
    • All features above included
    • 100 websites
    • Manage unlimited users, agents, and tickets
    • Automate ticket assignments with customizable rules
    • Unlimited mailbox management
    • Automatic email-to-ticket conversion
    • Customize email notifications, saved replies, and custom ticket fields
    • Connect effortlessly with WooCommerce, WhatsApp, Slack, WPForms, Envato, Tutor LMS, and more
    • Integrate with external platforms and CRM using webhooks
    • Access detailed reports on key support metrics
    • Get access to all of the features listed on the website
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