Yes, we are based in Bangladesh. Our parent company is HasTech IT Limited, and Support Genix is a WordPress plugin developed under the HasTech umbrella.
If you are not familiar with HasTech, it's a web design and development company with a talented team of more than 45 professionals.
The company started its journey in 2012 and has...
My reference to "instability" is with respect to ongoing political instability, power outages and general lawlessness within Bangladesh. Would we place orders with a firm doing business with its address in Syria, where total anarchy exists? What's the future of governance in your country?
At HasTech IT Limited, our primary focus is on delivering exceptional value to our users while building and maintaining strong, trustworthy relationships. You can rest assured that we are fully committed to ensuring the quality, reliability, and integrity of our services. We kindly request that discussions remain centered on our product features.
Regards!
Q: Is all plan has the same features and the only limit is the number of website?
If yes, what are you trying to say with "Get access to all the premium features" in Plan 3?
Yes, you are absolutely correct! Each plan offers the same features, and the only difference is the number of websites a Sumo-ling can use the plugin on.
Regarding the part "Get access to all the premium features" in plan 3, it seems to have carried over from our previous launch. It should have displayed something more accurate like the...
Q: Plutio?
Do you all plan to integrate with Plutio?
Tarek_SupportGenix
Nov 20, 2024A: Hello faydra_deon,
Thank you very much for your question 😊
Currently, we don't have plans to integrate Support Genix with Plutio. However, we truly appreciate you bringing this to our attention.
If we see enough traction for this feature, we'll certainly take this into consideration and add integration with Plutio in the future.
Thank you again for the suggestion!
Share Support Genix
Q: You're from Bangladesh, Business Continuity Risk?
It appears that you're from Bangladesh and due to current situation of instability, how can we trust your business will continue uninterrupted?
Tarek_SupportGenix
Nov 18, 2024A: Hi there,
Thank you for reaching out with your question.
Yes, we are based in Bangladesh. Our parent company is HasTech IT Limited, and Support Genix is a WordPress plugin developed under the HasTech umbrella.
If you are not familiar with HasTech, it's a web design and development company with a talented team of more than 45 professionals.
The company started its journey in 2012 and has...
Share Support Genix
My reference to "instability" is with respect to ongoing political instability, power outages and general lawlessness within Bangladesh. Would we place orders with a firm doing business with its address in Syria, where total anarchy exists? What's the future of governance in your country?
Thank you for the response.
At HasTech IT Limited, our primary focus is on delivering exceptional value to our users while building and maintaining strong, trustworthy relationships. You can rest assured that we are fully committed to ensuring the quality, reliability, and integrity of our services. We kindly request that discussions remain centered on our product features.
Regards!
Q: Is all plan has the same features and the only limit is the number of website?
If yes, what are you trying to say with "Get access to all the premium features" in Plan 3?
Tarek_SupportGenix
Nov 17, 2024A: Hi Nayeem,
Thank you very much for the queries 😊
Yes, you are absolutely correct! Each plan offers the same features, and the only difference is the number of websites a Sumo-ling can use the plugin on.
Regarding the part "Get access to all the premium features" in plan 3, it seems to have carried over from our previous launch. It should have displayed something more accurate like the...
Share Support Genix