Q: Live Chat and Knowledge Base
Hello
Do you have Live Chat and Knowledge Base features?
Kind Regards
Tarek_SupportGenix
Dec 24, 2024A: Hello Mohamed Nour,
Thank you so much for reaching out to us with your valuable questions.
Currently, Support Genix doesn't have a "Live Chat" feature, but we have plans to implement this functionality in the future. It depends on the demand and feedback from our valued users like you.
As for the knowledge base feature, while Support Genix doesn't offer this natively, it seamlessly integrates with a renowned WordPress plugin named BetterDocs.
By combining Support Genix with BetterDocs, you can easily create an extensive and user-friendly knowledge base for your website.
You can check the plugin here: https://betterdocs.co/
I hope this helps clarify things. If you have any additional questions, please don't hesitate to ask. We are always here to help.
Wishing you a wonderful day ahead!