Q: Multiple Websites in same account
Hi.
I have 5 products. Do I need to add your plugin to all 5 websites or can I have 1 website that handles all products in the samne view ?
I dont want to login to different websites all the time
Tarek_SupportGenix
Jan 6, 2025A: Hi there,
Thank you so much for reaching out with your question 😊
Yes, Support Genix allows you to create a centralized support system. It allows you to manage tickets from multiple websites in one place.
As far as I can understand, you are managing 5 products from 5 different websites, right?
If that’s the case, could you please clarify one thing to help us better understand your needs?
Are you selling your products via the WooCommerce platform?
Once we have this information, it will be helpful for us to assist you better.
Looking forward to your response!
de0713d7a656497fad76ac32672ec909
Verified purchaser
Great. No its not via Woo, its just general support with Email piping and tickets that I need. I just need a central place to login in and do that.
Do I decide myself which domain of the 5 should be used as a general ticket system or can it be placed on a 6th. domain ?
You may follow this article
https://supportgenix.com/doc/how-to-manage-tickets-for-multiple-websites/