Support Genix

Product details

Q: Other languages

What about non-English sites/customers. I'm in Quebec and often need French, if not bilingual, sites/interface and don't want to have mixed French and English on the same page/site (i.e. I want to have French only on the French site and English only on the English site... but I often see plugins allowing you to translate some stuff, but still have buttons, for example, in English and not translatable...).

NelmediaPLUSFeb 13, 2025
Founder Team
Tarek_SupportGenix

Tarek_SupportGenix

Feb 16, 2025

A: Hello there,

Thank you for reaching out and sharing your concern. We completely understand the importance of having a fully translated interface, especially for non-English sites like yours in Quebec.

Don't worry; our team is actively working on improving this, and while recent updates have made significant changes, some text may still not be fully translatable.

In future updates, we will ensure that all text, including buttons and other interface elements, can be fully translated. We truly appreciate your patience and support during this interim period.

If you notice any text that is not translatable, please feel free to let us know—we'd be happy to address it as soon as possible.

Your feedback helps us make Support Genix better for everyone!

Thank you again for your support. Please let us know if there’s anything else we can assist you with!

Best regards,
Support Genix Team

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