Q: You're from Bangladesh, Business Continuity Risk?
It appears that you're from Bangladesh and due to current situation of instability, how can we trust your business will continue uninterrupted?
Tarek_SupportGenix
Nov 18, 2024A: Hi there,
Thank you for reaching out with your question.
Yes, we are based in Bangladesh. Our parent company is HasTech IT Limited, and Support Genix is a WordPress plugin developed under the HasTech umbrella.
If you are not familiar with HasTech, it's a web design and development company with a talented team of more than 45 professionals.
The company started its journey in 2012 and has been providing web design and development services since then.
To be more precise, we have over 170,000 customers across 120 countries who use our products and services.
Here is a list of the product types we basically work with:
✨ WordPress Plugins & Themes
✨ Shopify Themes & Apps
✨ HTML Templates
Regarding your question about instability, could you please clarify what kind of instability you are referring to?
However, we can assure you that Support Genix is continuously evolving with regular updates and will not go anywhere in the years to come.
If you have any further questions, feel free to reach out to us at 👉 https://supportgenix.com/contact/
We are always here to help!
My reference to "instability" is with respect to ongoing political instability, power outages and general lawlessness within Bangladesh. Would we place orders with a firm doing business with its address in Syria, where total anarchy exists? What's the future of governance in your country?
Thank you for the response.
At HasTech IT Limited, our primary focus is on delivering exceptional value to our users while building and maintaining strong, trustworthy relationships. You can rest assured that we are fully committed to ensuring the quality, reliability, and integrity of our services. We kindly request that discussions remain centered on our product features.
Regards!