Q: Question after purchase #2
Hi,
Thank you for the quick response to my question from January 11, 2025.
Unfortunately, there is not enough space in the comment field for my complete answer, so I'll open another question.
I have mixed up the settings for the soundtrack. My mistake - I meant changing the subtitle language. After the 2nd start of the program it now works.
About the folder: It would be nice if each download was automatically loaded in its own folder without me having to enter the destination folder manually each time. The folder could have the name of the video, for example. This would allow me to sort the files quickly and effectively, even in batch processing.
Is it possible to download the available audio tracks specifically? Unfortunately, the program only downloads the 1st audio track although the YouTube video offers several audio tracks.
Support_SurFastVideoDownloader
Jan 14, 2025A: Hello commaik,
Thanks for your further information.
1.I am glad that the first question is no longer a problem.
2.I got your idea. Create a folder to save each video by default. Thanks for your suggestion. However, I personally think this will cause some inconvenience when people would like to quickly play downloaded videos consecutively. I will submit the suggestion to the product manager for consideration and see if there is any good way.
3.For this and I just got to know that YouTube allows multiple audio tracks for one video. I have not seen such a video before. Can you please share with me some videos with multiple audio tracks? We will reasearch it and see if we can support it. If possible, please share them to us via email support@nablamind.com.
Thanks again for all your suggestion and they are helpful.