Q: Tier 4 for Multiple Clients?

On tier 4 this sem like it is still useful for only 1 company?

I am a freelancer that was hoping to offer this service to multiple customers? How can I do that?

oskar10PLUSJan 16, 2025
Founder Team
Venu_Surveyed

Venu_Surveyed

Jan 16, 2025

A: Hi Sumo-ling,

Thank you for reaching out! 😊

From Tier 2 and above, you can add multiple client accounts. These accounts allow you to share credentials with companies and manage them as individual clients under your admin account.

For guidance on how to add clients, please refer to this video:
👉 https://www.youtube.com/watch?v=4OCDW4cbMB0

Currently, clients have the ability to share surveys with other clients. This feature was originally designed for internal exchanges within a single organization. However, we understand the importance of controlling this functionality for freelancers like you.

We’re excited to share that by the end of January, a new option will be available in the admin panel to turn off survey sharing for clients using a feature flag.

If there’s anything else you feel is missing for your use case, please let us know. Your feedback helps us improve, and we’re always happy to explore solutions to better meet your needs.

Thank you for your support!

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Verified purchaser

Posted: Jan 16, 2025

That's great news! Thank you for the quick response.