Q: What happens when some months "Responses per survey per month" are more than in our Tier?
Venu_Surveyed
Jan 24, 2025A: Hi Sumo-ling,
Thank you for your question!
If the number of responses for a survey exceeds the monthly limit of your tier, the survey will stop accepting new responses for that month. You can upgrade to a higher tier if you anticipate higher response volumes, or wait until the next month when the limit resets.
We hope this helps clarify, and please feel free to reach out if you have further questions!
YakovskiPLUS
Verified purchaser
Will the app notify us that the responses for this survey ended â by sending us email for example?
Verified purchaser
Hi Sumo-ling, currently no email is sent when responses reach the limit, but we're working on adding this feature soon. Thanks!