Sorry but this is my experience so far. I bought at level 3. Set up my first survey manually. Spent time working through learning / creating questions and pressing save after each new segment. I had to attend to something so I pressed cancel (after multiple saves) to return to the preceding menu page. The result that all of my saved work was gone with no warning. Redid everything, as before but navigated out by pressing the home key on the left menu. The survey was showing as active. Followed the link and was welcomed by a splash screen that says "Surveyed - AI based video reviews made easy" - Well (a) I am not doing a video reviews and (b) not happy at this being my welcome screen. That aside, the user has to press skip to move past the surveyed advert but pressing it does nothing. Checked support documentation and ended on the support page to 'contact an expert', did that and nothing for nearly 24hrs. I did pose an operational question in hte same way a few days before and didn't get a reply to that either. So sorry guys, It might be a tasty taco if it is working, but for me it's currently useless and buggy.
Founder Team
Venu_Surveyed
Jan 29, 2025
Thank you for reaching out and bringing these issues to our attention. We understand your frustration with the unexpected behavior and the loss of your unsaved work, and we sincerely apologize for the inconvenience. Regarding Support Response Time, we strive to provide timely support to all our users. However, we are currently experiencing a higher-than-usual support volume, which may be impacting...
Customers Testimonial feature is also golden! (Especially in the customer can shot a video immediately when she taps the button Record in the survey itself. Now she has to firs make the video. Then open the survey. Then upload the file. Then Submit. The best is one single button for all this. You tap survey-button and camera is on and records. You stop the camera and video is submitted automatically. 1-2-done!) đ
The support guy Venu here is awesome! đ I hope they will keep supporting us like this in the future.
The founder Vamsi is very nice guy as from what I have saw about him. đ
Still not everything is quite clear about how the great features of Survey work exactly. đ However they say they will make more explainer videos. đ€
Cheers to the great team of Surveyed đđđ Keep the great spirit guys! đ
Founder Team
Venu_Surveyed
Jan 24, 2025
Hi Sumo-ling!,
Thank you so much for taking the time to share this thoughtful and detailed review of Surveyed! đ Your kind words truly mean a lot to us and motivate our team to keep working hard to make Surveyed even better for users like you.
Weâre thrilled to hear that you find features like Checklist Surveys and the Customer Testimonial tools so valuable! Your suggestion about a one-click...
If you ever wanted the Swiss Army knife of survey-based tools, then this is most certainly a top candidate! I have only had "Surveyed" for a couple of hours, but two things seem abundantly clear; 1- Spend some time on the numerous video intros; it will be time well spent; 2- the depth of this product could overwhelm you, should you elect to skip them.
The overall impression is that the developers have really focused on the do-it-yourself myriad of design choices available for each of the tools and the end product will reflect on your decisions, not an inflexible template, as so often is the case.
The bottom line is that, regardless of the level you select, you should be pleasantly surprised with this buy and the effort that went into creating it.
Founder Team
Venu_Surveyed
Dec 26, 2024
Hi lee22,
Thank you so much for taking the time to share your thoughts and for the wonderful review! Weâre thrilled to hear that you see Surveyed as a Swiss Army knife for survey-based toolsâwhat a fantastic compliment!
We truly appreciate your suggestion to explore the video intros, as theyâre designed to help users uncover the full potential of our features without feeling overwhelmed. Your...
I've now bought tier 3. I can recommend it. There should be more for Europe in terms of languages too.
I'll buy a Tier 4 if I can remove the âpowerd byâ info.
Founder Team
Venu_Surveyed
Dec 26, 2024
Hi BeatAmbord,
Thank you so much for your valuable review and for choosing Tier 3! We are truly grateful for your recommendationâit means a lot to us.
Regarding the "powered by" feature, weâre excited to share that it has already passed the planning phase, and we are currently in the design stage. Weâre working hard to bring this feature to production soon!
Verified purchaser
Not working + non existent support
Sorry but this is my experience so far.
I bought at level 3. Set up my first survey manually. Spent time working through learning / creating questions and pressing save after each new segment. I had to attend to something so I pressed cancel (after multiple saves) to return to the preceding menu page. The result that all of my saved work was gone with no warning.
Redid everything, as before but navigated out by pressing the home key on the left menu. The survey was showing as active.
Followed the link and was welcomed by a splash screen that says "Surveyed - AI based video reviews made easy" - Well (a) I am not doing a video reviews and (b) not happy at this being my welcome screen.
That aside, the user has to press skip to move past the surveyed advert but pressing it does nothing.
Checked support documentation and ended on the support page to 'contact an expert', did that and nothing for nearly 24hrs.
I did pose an operational question in hte same way a few days before and didn't get a reply to that either.
So sorry guys, It might be a tasty taco if it is working, but for me it's currently useless and buggy.
Venu_Surveyed
Jan 29, 2025Thank you for reaching out and bringing these issues to our attention. We understand your frustration with the unexpected behavior and the loss of your unsaved work, and we sincerely apologize for the inconvenience.
Regarding Support Response Time, we strive to provide timely support to all our users. However, we are currently experiencing a higher-than-usual support volume, which may be impacting...
Share Surveyed
Verified purchaser
As it seems to me Surveyed has bright future! đ This could be your «go-to, all-in-1, get-feedback tool»
First of all they promised soon they will make it work in Bulgarian language. đ€© Thank you so much guys! đ
Their "Checklist Surveys" for routine daily tasks is "The Golden Taco" for me. đ€©
Just have to understand how exactly this great feature works for multiple checklists. đ
Customers Testimonial feature is also golden! (Especially in the customer can shot a video immediately when she taps the button Record in the survey itself. Now she has to firs make the video. Then open the survey. Then upload the file. Then Submit. The best is one single button for all this. You tap survey-button and camera is on and records. You stop the camera and video is submitted automatically. 1-2-done!) đ
The support guy Venu here is awesome! đ
I hope they will keep supporting us like this in the future.
The founder Vamsi is very nice guy as from what I have saw about him. đ
Still not everything is quite clear about how the great features of Survey work exactly. đ
However they say they will make more explainer videos. đ€
Cheers to the great team of Surveyed đđđ
Keep the great spirit guys! đ
Venu_Surveyed
Jan 24, 2025Hi Sumo-ling!,
Thank you so much for taking the time to share this thoughtful and detailed review of Surveyed! đ Your kind words truly mean a lot to us and motivate our team to keep working hard to make Surveyed even better for users like you.
Weâre thrilled to hear that you find features like Checklist Surveys and the Customer Testimonial tools so valuable! Your suggestion about a one-click...
Share Surveyed
Verified purchaser
On Its Way To 5 Tacos
If you ever wanted the Swiss Army knife of survey-based tools, then this is most certainly a top candidate! I have only had "Surveyed" for a couple of hours, but two things seem abundantly clear; 1- Spend some time on the numerous video intros; it will be time well spent; 2- the depth of this product could overwhelm you, should you elect to skip them.
The overall impression is that the developers have really focused on the do-it-yourself myriad of design choices available for each of the tools and the end product will reflect on your decisions, not an inflexible template, as so often is the case.
The bottom line is that, regardless of the level you select, you should be pleasantly surprised with this buy and the effort that went into creating it.
Venu_Surveyed
Dec 26, 2024Hi lee22,
Thank you so much for taking the time to share your thoughts and for the wonderful review! Weâre thrilled to hear that you see Surveyed as a Swiss Army knife for survey-based toolsâwhat a fantastic compliment!
We truly appreciate your suggestion to explore the video intros, as theyâre designed to help users uncover the full potential of our features without feeling overwhelmed. Your...
Share Surveyed
Verified purchaser
Very good software
I've now bought tier 3. I can recommend it. There should be more for Europe in terms of languages too.
I'll buy a Tier 4 if I can remove the âpowerd byâ info.
Venu_Surveyed
Dec 26, 2024Hi BeatAmbord,
Thank you so much for your valuable review and for choosing Tier 3! We are truly grateful for your recommendationâit means a lot to us.
Regarding the "powered by" feature, weâre excited to share that it has already passed the planning phase, and we are currently in the design stage. Weâre working hard to bring this feature to production soon!
If you have any additional concerns,...
Share Surveyed