Q: Custom QR-Codes not working
Did not get a response from support for the following question, so I am posting it here, in hope that it may lead to a response:
I just tried creating (and editing) a custom QR code for a link I want to use on a business card.
I saved the design as a template and downloaded the QR code, but unfortunately it does not work. No Link embedded in the Code. The code looks cool with colors and logo embedded, but when I try to scan it, nothing happens.
The QR functionality only seems to work with the standard auto-generated QR codes.
How can I get the edited QR Code to work properly?
Thanks
Jeff_S
Feb 20, 2025A: Hello @Khers, sorry for the late reply - actually, we checked your QR code, it's because of the image that you imported on the center which is too big and create conflict with the QR code color too! 😊
When you import your own logo or image, as mentioned in the QR code popup: "💡 Always scan your QR code with your phone before printing it to check its readability."