SyncMonster

Product details

Q: Credit question

I see your answer here "Thanks for your question about translating a 10-minute video with SyncMonster! The credit usage depends on the video’s duration, not the number of languages you translate into. Since 1 credit equals 0.5 second of translation, a 10-minute video is 600 seconds in total. So, 300 credits will be consumed for 10 mins video regardless of how many languages you choose."

But, when I tried on your system. After upload a video, I can choose only ONE language to translate to, not multiple language, and when I try to translate to another language your system count the credit.

Is it possible to translate 1 minute video to 5 languages and use only credit of one minute video?

You are selling here onetime credit so it should not expire after one year, should be onetime credit for lifetime.

Cheers,

letterly7May 30, 2025
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