SyncSignature Questions

Showing 1 - 20 of 83 questions

Q: Google Workspace Integration

Hi
I purchased Tier 5 recently. One of the main reasons was Google Workspace integration to do bulk signature management for set of users from specific organization units (OUs). But the 'Import from Google' lists a limited number of users to import in alphabetical order and does not show any OUs. Not having this is as good as managing the signatures for users via manual import and thats an administrative overhead every time we add new users. Is there a way to address this better? I am close to the return date so appreciate a quick answer. Thx.

pshahPLUSMar 22, 2025
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Founder Team
Sunny_SyncSignature

Sunny_SyncSignature

Mar 22, 2025

A: Hi Pinkesh,

Thanks for your question. We understand your needs. Selecting users from a specific OU will require us to get additional permissions from Google. It will be something we would want to consider also but I can not commit timeline for that. I hope that helps!

Thanks

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Q: Problems with the formatting once moved to Outlook

So when I copy the signature in to my outlook signatures, the format gets shifted. What can I do?

najef11PLUSMar 14, 2025
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Founder Team
Sunny_SyncSignature

Sunny_SyncSignature

Mar 15, 2025

A: Hi, Najef!

We’ve sent you instructions on email to fix this problem. We are here to help. Please contact support@syncsignature.com and we will fix the problem.

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Q: Can SyncSignature animate email signatures?

rkumarPLUSFeb 22, 2025
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Founder Team
Mehul_SyncSignature

Mehul_SyncSignature

Feb 22, 2025

A: Hi, SyncSignature allows the upload of GIFs as a headshot/company logo so you can certainly animate some of the elements of it in your own creative ways. It doesn't fully animate the signature itself.

I hope that helps!

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Q: Any possibility to increase the number of signatures?

I find the white-label feature limited to only 1,000 signatures and for that price to be impractical. In my opinion, white-labeling should be a standard offering on this platform, as most successful software launches here have included it across all tiers.

One trend I've noticed is that some founders treat the AppSumo audience as mere customers rather than as early adopters who can help refine their software. The real value goes beyond a one-time payment—having a community of experienced beta testers can elevate the platform to new heights. However, this can't be achieved with overly restrictive limitations.

Would you consider adjusting the feature restrictions to attract a larger group of early adopters who can drive this software's success?

IkasPLUSFeb 21, 2025
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Founder Team
Neel_SyncSignature

Neel_SyncSignature

Feb 22, 2025

A: Hi Ikas,

Good to see you here again. We talked over a call about this when we did not have a whitelabel offering. We considered what you suggested and came up with a fully white-label platform that you can use out of the box to sell to your customers right away!

In fact, SyncSignature is the only email signature software in the market with a one-time payment deal that has a whitelabel with...

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Q: White-label

I'd love to take a close look at the white-label reselling options.

I want to run the entire thing under EmailSignatureBrand.com and make the app available at app.EmailSignatureBrand.com. Is that "full" white label an option here?

clickscienceFeb 20, 2025
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Founder Team
Sunny_SyncSignature

Sunny_SyncSignature

Feb 21, 2025

A: Hi,

Yes, you can do exactly that with whitelabel.

Happy to help setup once you’re on board.

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