4.5
Taco ratings
Customers appreciate Tarvent for its robust features, responsive customer support, and powerful automation capabilities. While some users have reported issues with slow load speeds and occasional glitches in campaign testing, the overall consensus is positive. With a 4.5-star rating and a 60-day money-back guarantee, it's worth giving Tarvent a try for its comprehensive email marketing and automation tools.
AI-powered summary of customer reviews
Verified purchaser
Hardly works
There are far too many issues to use it properly. I really wanted it to work as the proposal looked promising and powerful.
- The load speeds are insane, at times it takes 5 minutes just to load the dashboard, the thing just spins and spins. (Support has been informed about it months ago)
- When testing your campaigns at times the system will get "stuck" somewhere and even test e-mails won't come through, when surprise surprise they will arrive all at once half an hour later. While you have been checking your DNS records and what not.
- The features get changed, while documentation does not get updated.
- I purchased some add-ons, that I can't use. I asked for a refund, but got refused. So I paid for software and add-ons that I can't use.
Overall having used email marketing tools this is super complex and the basics don't work. It takes far too much effort and time just get something up.
And please don't come with a reply that I can get in touch with you for issues. We spoke over 3 months ago and the issues are still here.
Share Tarvent
Verified purchaser
Excellent!
Its a bit of a learning curve but works really well when its all setup. Having "smart email" capabilities that can conditionally send a follow-up email when a specific goal is met is a super power that you need. If this comes back to AppSumo in the future, scoop up as much as you can.
Jason_Tarvent
Jan 23, 2025Thanks for the great review. There is a slight learning curve, mainly because Tarvent is much more flexible than the platforms people are used to. That said, I'm glad you see the benefits Tarvent offers.
Share Tarvent
Verified purchaser
a scam
It is simply a scam. It NEVER works. He always has serious problems. You can lose hours of work. The campaigns, automations disappear... Then the emails don't arrive. Also, it has no integrations, prepare to spend hundreds or thousands of dollars with Zapier.
Jason_Tarvent
Dec 13, 2024We’re genuinely sorry to hear about your experience and the frustration it’s caused. Your feedback matters to us, and we want to address your concerns directly.
The issue you encountered, where data didn’t display as expected, was due to a temporary bug that we identified. While the data was always safe and secure, we understand how unsettling it can be when it doesn’t show up immediately....
Share Tarvent
Verified purchaser
OMG - FINALLY!
Tarvent is the best email platform I have found thus far.
I tried SendFox. It was functional to start with, but very limited.
I moved to Mailerlite, which worked well. Good UI. But was getting expensive.
I tried ConvertKit. This was the most intuitive CRM I've used by far. But also the most expensive.
I went to Selzy, which was fine. But after 30 days, emails went straight to spam. No change in my content, and looking at reviews, many other people had similar issues.
I then tried to set up Zagomail, but couldn't even get it set up. Error on the backend, and support would take 2+ weeks to reply...
Moved to Acumbamail, which was fine. Worst UI so far and poor functionality (minimal automations). But the delivery rate was good.
That's when I learned about Tarvent. I tried Tarvent for +30 days, and my open rates stayed at 40%+. They have full in-depth automations.
The Ui is difficult and took a full day to learn. But once I learned it, it was phenomenal.
Couldn't recommend Tarvent enough!
Jason_Tarvent
Nov 26, 2024Thank you for the great review! The journey of your review can help others save time and skip ahead to the best marketing solution for them, which is hope is Tarvent. We'd love to hear more about the "The UI is difficult." We try to make it as easy as possible, but we know our opinion isn't what matters most. If you have the time, we'd love to get a support ticket from you with some insight. We...
Share Tarvent
Verified purchaser
Wow, just wow, and then some extra wow for the excellent support
As a small time author and a one-person business, I'm always on the lookout for an email service provider that matches my need of a small list and opportunity to grow without destroying my meager budget along the way.
Tarvent offered everything I needed, and then so much more! With its detailed audience settings, tagging, complex automations... I can see possibilities I wasn't even thinking about. Yes, there are a lot of features, and the learning curve might be somewhat steep at times, but what I appreciate is that I could set up the basics really quickly and be ready to go without having actually to dive in and learn all the features first. I can explore them at my pace while my newsletter is already setup and ready to go.
On top of that... The support. Not only very quick to respond, but also attentive to detail, trying to understand the issue (unlike some other companies where they skim the text and offer a solution of a link to help pages that aren't even relevant), and not only help but also share useful knowledge.
Is Tarvent perfect? No. There are some glitches with the campaign editor, and navigation is sometimes frustrating given the size of the platform, but I still think that Tarvent deserves all five flavorful tacos. I hope it will grow and continue to improve, and I hope to stay with them for long years to come.
Jason_Tarvent
Nov 26, 2024You're making us blush! 😊 Thank you for the review. While we love the positive, we focus on eliminating the negative. If you have time to submit a support ticket with some of the navigation frustrations and campaign editor glitches, we'd love to learn more so we can address the issues. We don't want frustrations. We want happy happy joy joy! 😂
Thanks again!
Share Tarvent