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Member since: Jul 2022Deals bought: 15
1 stars
1 stars
Posted: Dec 12, 2024

a scam

It is simply a scam. It NEVER works. He always has serious problems. You can lose hours of work. The campaigns, automations disappear... Then the emails don't arrive. Also, it has no integrations, prepare to spend hundreds or thousands of dollars with Zapier.

Founder Team
Jason_Tarvent

Jason_Tarvent

Dec 13, 2024

We’re genuinely sorry to hear about your experience and the frustration it’s caused. Your feedback matters to us, and we want to address your concerns directly.

The issue you encountered, where data didn’t display as expected, was due to a temporary bug that we identified. While the data was always safe and secure, we understand how unsettling it can be when it doesn’t show up immediately. Refreshing the browser typically resolves this issue, but we agree that shouldn't be necessary. We’ve already fixed this on our end, and the update should go live tomorrow morning after testing.

As for your other concerns:

1. Email Deliverability: We’ve tested thoroughly to ensure campaigns and automations function correctly. If you’re facing issues, our support team is always here to help troubleshoot.

2. Integrations: While we offer several integrations, we understand some workflows may require Zapier. We're continually working to expand native integrations and reduce dependency on third-party tools. Please remember, we are a newer brand and are working as fast as possible to add features our customers request.

We’re proud to serve hundreds of customers in 88 countries who trust us for their email marketing needs, but your satisfaction is just as important. If you’re open to it, we’d love the chance to reconnect and make things right. Our support team is available to assist with any lingering concerns and ensure your campaigns run smoothly.

Thank you for bringing this to our attention, and we’re committed to turning your experience into a positive one.

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