As a small time author and a one-person business, I'm always on the lookout for an email service provider that matches my need of a small list and opportunity to grow without destroying my meager budget along the way.
Tarvent offered everything I needed, and then so much more! With its detailed audience settings, tagging, complex automations... I can see possibilities I wasn't even thinking about. Yes, there are a lot of features, and the learning curve might be somewhat steep at times, but what I appreciate is that I could set up the basics really quickly and be ready to go without having actually to dive in and learn all the features first. I can explore them at my pace while my newsletter is already setup and ready to go.
On top of that... The support. Not only very quick to respond, but also attentive to detail, trying to understand the issue (unlike some other companies where they skim the text and offer a solution of a link to help pages that aren't even relevant), and not only help but also share useful knowledge.
Is Tarvent perfect? No. There are some glitches with the campaign editor, and navigation is sometimes frustrating given the size of the platform, but I still think that Tarvent deserves all five flavorful tacos. I hope it will grow and continue to improve, and I hope to stay with them for long years to come.