Thoughtly Reviews

3.3

3.32 stars
3.32 stars
68

Taco ratings

36
1
3
5
23
AskSumo

Customers have praised Thoughtly for its intuitive UI, powerful AI agent learning, and outstanding value. While there have been some reports of delayed support responses and glitches in the system, these issues appear to be minor and infrequent. Overall, Thoughtly seems to be a solid choice for those looking to automate calls with AI voice agents, launch SMS campaigns, and sync CRM data in real time.

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Member since: Jul 2019Deals bought: 672
1 stars
1 stars
Posted: May 27, 2025

Nice tool but awful support

For several months we have been testing thoughtly.
We need to connect a Belgian phone number bought on twilio (as advised in their FAQ) and we pester support for help.
We never get a reply.
The tool becomes unusable.
Aren't they wasting their time with lifetime buyers and concentrating on customers who pay monthly?

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Member since: Dec 2024Deals bought: 69
1 stars
1 stars
Edited May 12, 2025

terrible service

as all others mention. no support. should be able to refund it when a product is this bad

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Member since: Nov 2023Deals bought: 27
1 stars
1 stars
Posted: Apr 3, 2025

Completely unusable in Italy

I am extremely disappointed with this product. It is completely unusable in Italy due to the lack of available phone numbers on the system. The system itself is cumbersome and difficult to navigate. To make matters worse, the product is non-refundable. I strongly advise against purchasing this product if you are located in Italy or if you value a user-friendly experience.

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Verified purchaser

Member since: May 2021Deals bought: 204
5 stars
5 stars
Posted: Mar 28, 2025

Great Tool!!

I never write reviews, but what has been posted is really unjust and after implementing Thoightly in production, I feel comfortable writing and honest in hopes that it will help others.
I purchased Thoughtly a few months back. I have to say, this tool is AMAZING!! Sure theee are a few things here and there that can be optimized, but my gosh… this does a LOT of the heavy lifting for my workplace automations. Since using Thoughtly for our recruiting efforts, I can honestly say that we have increased our efficiency by well over 200%! I’m now turning the same proven automation towards sales and I know that I could have never accomplished this without Thoughtly!! if this ever comes back online as a lifetime deal, I would recommend buying this at the highest level, and I hope for the same results in your organization. Most of the time I think of software and wonder if I would purchase the same software today, knowing what I know now. My answer is absolutely and at the highest level!! 5 stars for sure!!
Great job Thoightly Fam!!

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Verified purchaser

Member since: Feb 2020Deals bought: 520
1 stars
1 stars
Posted: Mar 26, 2025

not worth the headaches

i don't know how anyone gave this more than 2 stars. as many have said here, there is no support. they have a chatbot that runs through a loop.
i wanted to refund within 10 mins of buying based on the onboarding alone.
you know when you get the feeling like 'this should be this difficult to sign in' and BAM! - no refunds. Never heard of that on appsumo before. if there is no refunds it's a rug pull.

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