Alright folks, let me spill the beans on Thought.ly – the latest tech darling to strut its stuff on AppSumo. I was genuinely torn about my rating, itching to hand over a whopping five tacos because, honestly, this is a league apart from anything else AppSumo has seen before.

Voices That Don’t Sound Like Robots:
First off, the voice options are a breath of fresh air. While some voices were, erm, a tad indecipherable, the Aussie and Brit accents are spot on. They’ve got the right tone and speak at a leisurely pace, making conversations feel as natural as a chinwag with your neighbour. It genuinely sounds like a human is on the other end, which is a massive win in my book.

User-Friendly Flows and Stellar Documentation:
Setting up call flows? A breeze once you’ve sifted through their comprehensive docs. The A-Z guides are straightforward and easy to follow, making the whole process less daunting than assembling flat-pack furniture (no offense to IKEA lovers).

Generous Credits for a Lifetime Deal:
Now, I know the grapevine’s buzzing about credit concerns, but hear me out. For a lifetime deal, the monthly credits are downright generous. Thought.ly’s giving you heaps of processing power, which is no small feat considering the hefty costs of infrastructure and data. I went all-in with Tier 5, mapping perfectly to their Business plan – bang on! My calculations say I can rack up 100 minutes of calls a day indefinitely for just $850 (pre-discounts). If you ask me, that’s bonkers value. You can always top up for more credits!

Sleek UI and Promising Beginnings:
The user interface is sleek and navigable, making your journey smooth from the get-go. Let’s not forget, Thought.ly was only founded in 2023 and already snagged their Series A funding. Not too shabby for a fledgling company, right?

Brainy Call Flow Engine:
The real magic lies in their intelligent call flow engine. No need to script every little objection – their built-in LLMs reason like a seasoned pro, especially when paired with a "Genius" (RAG AI) trained on everything about your business. Agents can remember names and details about your customers, reciting them flawlessly. This isn’t your run-of-the-mill tech; it’s the real deal, standing tall among AI Agent platforms that are bleeding your wallet dry.

Hopes for Longevity:
I’m crossing my fingers that Thought.ly has the staying power of my favourite AppSumo gems like Encharge, SwipePages, and Switchy. If they do, this will easily be the most valuable tool I’ve ever purchased. So, if automating sales, support, or other calls tickles your fancy, missing out on Thought.ly would be a proper faux pas!

TL;DR

Positives:
Generous renewing credits
User-friendly platform
Ease of use
Next-level intelligence and call flow customisation
Top-notch voice quality
Comprehensive documentation & guides

Needs Refinement:
Support responsiveness needs to be snappier
Verification and non-US number assignment takes yonks
Response latency needs halving for that extra sparkle
API actions not currently working

While these hiccups knocked a taco off my tally, I’m confident Thought.ly’s team will iron them out. Once they do, I’ll be over the moon to amend this review for five stars. Until then, don’t sleep on this gem – grab it while you can and avoid the REAL regret when the lifetime deal vanishes!

Great job, team! Can’t wait to see what you cook up next.