Q: Advanced Integrations x Tier 2

If I buy a Tier 2 license, and my 'employees' are on Free license.
Will customers be able to book GoogleMeet or Zoom appointments with them?

If I buy a Tier 2 license, and one Tier 1 license which I link to my employee email, when my employee quits - can I change the email tied to that Tier 1 license? How would I do that?

antonolshPLUSEdited Jan 16, 2025
Founder Team
David_AppSumoOriginals

David_AppSumoOriginals

Jan 16, 2025

A: Hey, antonolsh! This is a great question.

As a team "owner" on Tier 2, you can create unlimited teams and invite unlimited team members — on any plan (Free, Tier 1, Tier 2). Because the team meetings take place as orchestrated from the Tier 2 account, you will define the meeting settings/URLs/locations in the Tier 2/owner account.

There are a lot of legal considerations about changing your employee information, and we don't have the answer here as we defer to local laws and regulations (and the contract your employee signs). We've seen both instances, but it is absolutely possible to log into your team member's account if you know their password (or even reset their email address if you have access to their original email). Again, this depends on your local regulations and employee agreements so we recommend talking to your legal counsel.

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Edited: Jan 16, 2025

I would not have access to my employee email account and he would likely have a private password. Am I not able to re-assign the license to a new email ? (as I am the license owner).