1. Do you mean I can use Support Board AI and integrate it with my WhatsApp? Will the AI help me reply directly through WhatsApp? Do I need to subscribe to additional software like Twilio or Zapier?
2. What happens after the conversation exceeds 70,000 messages per month?
3. Do you have any reseller packages with white-label options?
We don't have any integration with Support Board. I'm not sure you were referring to something we said earlier? When using Tiny Talk you create a chatbot and each chatbot comes with its own knowledge base, integrations. If you setup your WhatsApp integration, your chatbot will reply to all messages coming from WhatsApp or from your web integration. You can...
PDF files are static, once they are uploaded you cannot change the content of the file, you'll need to re-upload and remove the previous file.
For urls, we'll soon introduce re-crawling/re-scraping based on an interval, like every day/week/month. This is not going to check if something has changed on the url, regardless there was a change or not, per...
Q: Clarification on the process of upgrading to a higher plan in the application
Hello! I am using your product and I currently have Plan-1 active. I am planning to switch to Plan-3. I would like to clarify: Do I need to first purchase Plan-2 so that Plans-1 + Plan-2 automatically switch to Plan-3? Or is there an option to pay the difference directly between my current Plan-1 and Plan-3 without any intermediate steps? I would appreciate clarification on the process and further instructions.
Thank you for choosing Tiny Talk and happy to have you on board! 🥳
Each code you redeem will promote your account to the next plan, if you are currently on plan 1 and want to move to plan 3, then you should purchase 2 codes. Each code will increase your account tier.
Let me know if this helps or if I can support you further. Feel free to reach out by email at...
Thank you for reaching out, we would be happy to have you.
We've been working on integrations with other services to feed data into Knowledge Base, such as Google Drive and Notion, estimation for release is Q1 2025. Recently we added support for CSV and hybrid search. And we're working on to make adding/updating content using a simple input window possible. Let us know if you have...
Hi. regarding the integration with whatsapp, is it possible to send mass messages to an outbound list with predefined messages and then send any replies to gpt chat?
At the moment we don't support sending mass messages to an outbound list. We may in the future but it also depends on your account how much of that you can do. There are strict limits and WhatsApp is obviously sensitive in such topics to reduce spam and unwanted messages.
Please see some of the constraints around message...
Q: List of Questions
1. Do you mean I can use Support Board AI and integrate it with my WhatsApp? Will the AI help me reply directly through WhatsApp? Do I need to subscribe to additional software like Twilio or Zapier?
2. What happens after the conversation exceeds 70,000 messages per month?
3. Do you have any reseller packages with white-label options?
tinytalk
Jan 18, 2025A: Hello! 👋
Thanks for reaching out.
We don't have any integration with Support Board. I'm not sure you were referring to something we said earlier? When using Tiny Talk you create a chatbot and each chatbot comes with its own knowledge base, integrations. If you setup your WhatsApp integration, your chatbot will reply to all messages coming from WhatsApp or from your web integration.
You can...
Share Tiny Talk
Q: auto update urls???
hi
is your bot getting auto updates to my knewledbase when something changes inside the pdf or inside the given url ??
tinytalk
Jan 18, 2025A: Hi there! 👋
Thanks for the questions.
PDF files are static, once they are uploaded you cannot change the content of the file, you'll need to re-upload and remove the previous file.
For urls, we'll soon introduce re-crawling/re-scraping based on an interval, like every day/week/month. This is not going to check if something has changed on the url, regardless there was a change or not, per...
Share Tiny Talk
Q: Clarification on the process of upgrading to a higher plan in the application
Hello!
I am using your product and I currently have Plan-1 active. I am planning to switch to Plan-3. I would like to clarify:
Do I need to first purchase Plan-2 so that Plans-1 + Plan-2 automatically switch to Plan-3?
Or is there an option to pay the difference directly between my current Plan-1 and Plan-3 without any intermediate steps?
I would appreciate clarification on the process and further instructions.
tinytalk
Jan 18, 2025A: Hi there!
Thank you for choosing Tiny Talk and happy to have you on board! 🥳
Each code you redeem will promote your account to the next plan, if you are currently on plan 1 and want to move to plan 3, then you should purchase 2 codes. Each code will increase your account tier.
Let me know if this helps or if I can support you further. Feel free to reach out by email at...
Share Tiny Talk
Q: Extra knowledgebase input methods - timeline?
I'm currently using Chatbase and looking at moving over to Tiny Talk.
I see the knowledgebase input sections states '(more options coming soon!) to train your bot with the information you want.'
What are your plans and you can give a timeline?
I'm keen for a Q&A option aswell as just a simple text window to quickly update information like on many other chatbots.
I also noticed the lack of ability for Tiny Talk to bold any text (like headings) which helps a lot for readability.
Any plans for this?
tinytalk
Jan 10, 2025A: Hello! 👋
Thank you for reaching out, we would be happy to have you.
We've been working on integrations with other services to feed data into Knowledge Base, such as Google Drive and Notion, estimation for release is Q1 2025. Recently we added support for CSV and hybrid search. And we're working on to make adding/updating content using a simple input window possible. Let us know if you have...
Share Tiny Talk
Q: Messages in outbound?
Hi. regarding the integration with whatsapp, is it possible to send mass messages to an outbound list with predefined messages and then send any replies to gpt chat?
tinytalk
Jan 10, 2025A: Hello! 👋
Thanks for the question.
At the moment we don't support sending mass messages to an outbound list. We may in the future but it also depends on your account how much of that you can do. There are strict limits and WhatsApp is obviously sensitive in such topics to reduce spam and unwanted messages.
Please see some of the constraints around message...
Share Tiny Talk