Q: Daily email with conversations ?
Is it possible to send a daily email with the conversation history?
And can this email be sent to a different address for each webpage?
tinytalk
Edited Feb 13, 2025A: Hey Nicolae,
We're working on to enable email notifications, so that will come for sure.
The second question is something we had not thought about. I think you are asking if each chatbot could have a certain email address that receives the conversation history.
We can think about this, perhaps it is too much in any way to send all conversation history by email. Imagine if your chatbot had 100 conversations on a day, you receive as much email with the history. I'm not sure which problem we're solving with that. You can just logon to the dashboard and look at the conversations of that day..
If you let us know the problem itself, we could find a better solution together. For instance a digest/summary would make sense, like "Your chatbot xyz had 84 conversations and 371 messages today."
Hope that makes sense.
All the best,
Oscar
NicolaePLUSThe idea is that you mentioned you won't be offering a whitelabel dashboard anytime soon where my clients can check their conversation history.
So, this daily email with all conversations could be a compromise solution, allowing each client to receive their history. However, it will be necessary for each chatbot to send the email to a separate address.
Ah understood. I think we should disambiguate these two things;
White label dashboard does not mean your users cannot access it, we'll be offering Team features, so you can grant them access and they will only see the bots that you allow them to see.
On the other hand, a daily email will still include the Tiny Talk brand, even if it's subtle, and the sending email domain will be "tinytalk.ai".
Just to manage the expectations, it is not feasible to send chat history of each conversation every day by email. We're talking about thousands of conversations to hundreds of people every day. Please feel free to reach out at support@tinytalk.ai we'd be happy to continue our conversation over email.