Great Value and Covers a Lot for Small Businesses or Dedicated Services
As an AI product developer, I believe this is a valuable tool for quickly and easily integrating AI-powered self-service into websites.
Our initial focus was on its self-service, FAQ-based support, for which it definitely earns 5 tacos. While we haven't fully explored the lead generation and human handover features, they seem like useful additions.
The branding setup is effective, the webpage widgets are well-designed and functional, and the content/knowledge base integration is fast. The RAG and overall answer quality are good.
The Help Desk interface clearly shows client questions, highlighting areas for improving system prompts or adding knowledge.
Keep in mind that as the creator, designing a robust 'System Prompt' with appropriate guidelines and providing relevant knowledge is key to create good experiences.