Q: How do I add multiple Outlook accounts
Hi, I just bought Plan 1 with 10 features and am evaluating moving from Calendly and Leadmonk to Trafft. I have 6 to so Outlook accounts (Support, Marketing, Main inbox, private Outlook etc). I tried to set up Trafft but it does not seem to support multiple mailboxes of the same type (I also have multiple Gmail accounts - e.g. my personal one and one I share with my partner).
Please confirm if it has this Calendly feature - unfortunately, I will not be able to switch without it as my daily calendar is made up of a lot of different events from different calendars that needs to show as "Not Available for a booking" time. Thanks!
Milos.J_Trafft
Dec 3, 2024A: We can confirm that Trafft supports linking up to six different Outlook accounts per employee, and you can select multiple calendars from these accounts. These calendars can then be used to block availability in Trafft.
For more detailed instructions, please refer to our documentation here: https://trafft.com/docs/integrations/outlook-calendar-and-microsoft-teams-synchronisation/.
You will also find a YouTube tutorial on the same page, showing a step-by-step process for connecting each employee to up to six different Outlook accounts and multiple calendars. Additionally, an extra option must be enabled to block time slots in Trafft.
You can also connect multiple Google accounts and Google Calendars to the same employee. The steps for setting this up are explained in detail here: https://trafft.com/docs/integrations/google-calendar-and-google-meet-synchronisation/.
If you encounter any difficulties with these setups, please don't hesitate to contact us at help@trafft.com, and one of our support agents will gladly assist you.
Kind regards,
rodney.joycePLUS
Verified purchaser
Amazing support - I will try to figure it out and get back to you if I have any issues, thank you.
rodney.joycePLUSVerified purchaser
I cannot see the "Add Another Account" button as shown in your help docs - I have sent a message to support, thank you.