if we are a software company looking to use this for publishing support articles, would a user be our editors, would our customers end users just be the audience of the public KBs or do they need to sign in to interact and be considered a user?
So users are internal employees with access to the system. There's the private knowledgebase which stores all information they can also be assigned courses made out of knowledgebase info. Life if you wanted to onboard a support staff. This also includes those with edit access.
For public kbs anyone can view and access the information who can access that public kb. We don't...
Hello I'm excited to try out trainwel! Is the platform mobile responsive? Can training be done on mobile phones? Also looking forward to finding out your response from other users regarding an unlimited user plan or increased user plans. Thanks!
Q: how do you define a user?
if we are a software company looking to use this for publishing support articles, would a user be our editors, would our customers end users just be the audience of the public KBs or do they need to sign in to interact and be considered a user?
AustinKerr_Trainwel
Feb 11, 2025A: Great question!
So users are internal employees with access to the system. There's the private knowledgebase which stores all information they can also be assigned courses made out of knowledgebase info. Life if you wanted to onboard a support staff. This also includes those with edit access.
For public kbs anyone can view and access the information who can access that public kb. We don't...
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Q: custom domain
its possible to use custom domain?
AustinKerr_Trainwel
Feb 11, 2025A: For the public kbs yes. The internal software not yet, but it's on the list
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Q: Mobile responsive
Hello
I'm excited to try out trainwel!
Is the platform mobile responsive? Can training be done on mobile phones?
Also looking forward to finding out your response from other users regarding an unlimited user plan or increased user plans.
Thanks!
AustinKerr_Trainwel
Feb 11, 2025A: Yes we have a pwa phone app as well you can install via the website (not the app store)
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Q: Can you add OpenRouter so I could use my own key?
Can you add OpenRouter so I could use my own key? OpenRouter is better than Playground.
AustinKerr_Trainwel
Feb 5, 2025A: Working on this
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I also prefer OpenRouter for AI choice.
Q: 5 GB multimedia uploads limit
Hi,
the 5 GB multimedia uploads is this a per file limit for Video files, or is this storage space for all uploaded content?
AustinKerr_Trainwel
Feb 3, 2025A: it's an over all limit. I can change the plans to have larger limits with larger tiers
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Verified purchaser
this would be great if you change the plan to have larger limits