Recording from URLs | Transcript.LOL

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Q: Recording from URLs

Hey there!
Love your product. Especially, the possibilty to create recordings from YouTube or Apple Podcast URLs. Unfortunately, today I had mostly failed imports. Will this be fixed soon?
Thank you, keep up the great work!

gunnar8PLUSJan 10, 2025

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I'm having issues where the only version for download is the one with speaker and time stamps. What is the preferred customer support contact method so I can get help to either fix this or get credits to redo this 18 hour recording, which is why I bought the high level tier, but it's not working on the new version 2.
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I still have lots of minutes. But sometimes, it treats a 1-minute video as 2 hours or only makes a script within 10 seconds...

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