Q: Don't understand how to use it
Hi there,
I'm sorry but I have bought the kit, and I don't understand at all how to use it. It is really, really hard to find any clear tutorial about how to create a template and use it, let's say for example to replace the product page template. I know how to do it with Elementor pro, but I am unable to understand the way Ultimate Store kit works...
If I can't figure out a way to use it, I will ask for a refund...
Hasib_Bdthemes_Support
Edited May 25, 2025A: Hi stephane-sportchezsoi,
Thank you for reaching out and sharing your requirements with us. No worries—we’re here to help!
To guide you through the process, we’re sharing two helpful video tutorials:
📌 **How to create and use a template**
🔗 Link: https://www.youtube.com/watch?v=gJVYB7jC_UI
📌 **Overview of the Ultimate Store Kit plugin**
🔗 Link - https://www.youtube.com/watch?v=9IxHpbo87eY
Please follow the tutorials properly, and I hope you will be able to set everything up with ease. If you face any problems, don’t hesitate to knock on us—we’re always here to assist you.
Thanks again,
The BdThemes Team
Stephane_JosephHi there,
Sadly, I have followed all the steps and it is easy to create the page, this I already new, but many things don't work:
1/ The page created doesn't replace the shop page, while all the settings are good. The created page has an odd url: https://trajesneopreno.es/?usk-template-builder=tienda
2/ I had already tried the Product Filter but it doesn't filter anything and the Price tab can't be translated (stays in English even Custom title is Precio)
For sure, so far it isn't as simple as described in the product description.
Hi stephane-sportchezsoi,
Thanks for your feedback reply but really sorry to hear about it. Actually, it is not possible to provide solutions to all issues in the comments. In this case, we request you to contact directly with the Bdthemes Support team and I hope they will review your issues very carefully and provide you the solution very quickly.
Thanks.
Hi again,
Finally, I have found the source of the issue. It is simply because an Elementor template was already applied to the page. I had to deactivate it, and right away the Ultimate Store page took its place :)
Hi stephane-sportchezsoi,
Thank you for your valuable feedback and confirmation. We're truly glad to hear that the Ultimate Store Kit is working well on your site.
If you face any issues in the future, please don’t hesitate to reach out directly to the BdThemes support team — we’ll be happy to assist you promptly and thoroughly.
Thanks again.