4.3
Taco ratings
UNA CMS is highly regarded for its extensive marketplace for modules and add-ons, robust drag-and-drop design interface, and deep customization capabilities. However, some users have encountered challenges during the installation process and have suggested the need for improved documentation. Despite these minor drawbacks, the overall sentiment is positive, with users praising the product's power and flexibility. With a 60-day money-back guarantee, UNA CMS is a worthwhile option for those in search of a customizable social network solution.
AI-powered summary of customer reviews
Verified purchaser
Amazing!
I love UNA CMS. Very easy once you get it installed a LOT of services available inside. worth every penny. Great support as well. they respond really fast! very happy with this one
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Verified purchaser
Absolutely Amazing... but
This product if absolutely amazing, but it is not made for the Karen's of the world. You may have to get your hands a little dirty with code and customize the functionality, but this is like Wordpress before wordpress was big.
It's absolutely amazing.
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Verified purchaser
Refunded! I do not recommend
I bought this product intending to create my own directory, but it disappointed me right away. First, I scheduled a meeting with their team, but no one attended. I emailed their contact list to check if everything was fine with the member and to reschedule, but it took days to get a response. When they finally replied, their answer was only a single sentence, and they avoided my questions about the application's setup. After numerous attempts, I chose to request a refund and move on. I'm confident that I will find a better product soon. I cannot recommend this one because of their poor customer service, insufficient guidance on using their products, and lack of follow-up.
Yasko
May 23, 2025Hi! Sorry about your experience. Indeed it looks like we had your call slipped through. It was in fact routed to me and I have missed it. Sorry about that.
I appreciate that you likely have already cancelled your order, but please consider reaching out directly to ay@unacms.com and we will assist you if you’d like to give it another go.
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Verified purchaser
Niche product requiring lots of time and/or money to make it work
First and foremost, this product clearly reflects the years of dedication and hard work put in by its founder, and I'm confident it provides exceptional results for many advanced users who have full time developers dedicated to their CMS.
I successfully launched my own instance on AWS Lightsail ($10 per month). I've installed all essential premium modules and implemented customizations tailored to my brand and community structure.
My experience was really disappointing, as I am used to smoothly working products on Appsumo:
- The step-by-step installation tutorial deserves to be more detailed. 95% of users are probably stopping at that step, but maybe that's done on purpose to filter out their ideal customer.
- This is NOT a user-friendly, ready-to-use product; this is just a skeleton that will require 15 hours to set up a basic configuration, but which cannot be further customized without coding ; They offer paid services, but their pricing page mentions more than $100,000 a year for a half-time coder dedicated to your project (100 hours/mo).
- The product can be downloaded and installed for free; this LTD just offers a few premium modules. The most interesting modules must be purchased from the marketplace. However, the selection is limited, with most modules created by only a few developers.
- There are no UI tips, you keep wondering what each setting is supposed to be about.
- There is no detailed documentation, and you must use a trial-and-error approach, eventually killing your CMS because you cannot set up a 'sandbox' environment or handle versions. You cannot export/import settings, so creating a clone is also not an option.
- I was really surprised by how little customization there is. It’s missing some basic settings you’d expect to set up a simple community platform. Even the premium modules have just a short list of things you can tweak. So, you’ll have to dig in the code, but then there’s the worry that it might not work after updates.
- Finding settings is not straightforward, as there are no convenient search bars available. You will need to navigate through the pages one by one until you locate the option you need to edit. Content, format, menus etc are not regrouped per page. Editing could be made more straightforward, merging everything in the visual page editor.
- At some point, my CMS stopped working: Posts on feeds or discussions posted in public were not visible, even after reinstalling the related modules. There was no way to fix this by myself.
- There are bugs with no ways to fix it, e.g. posting in anonymous mode doesn't work, or setting up an AI agent resulted in all questions and answers being posted on the public feed of the user!! I would expect basic features to be bug-proof and work smoothly, at least.
- This product has undergone numerous updates over the years, with significant revisions occurring every 1 to 2 years. In my opinion, this situation has turned into quite a mess, and I believe the developers ought to adopt a completely new strategy.
- I don't anticipate any significant AI integration in the near future, and we know how much future CMS will require to be reinvented with AI-powered features. At some point google studio, Manus.ai or OpenAI will allow us to code, publish, updade, and maintain, or own products. Or we will see new actors using this AI-optimized coding approach to boost their product update. I therefore don't see myself investing time in a product that might soon become outdated.
- My fundamental question is: What customer segment are they targeting, and why did they release on AppSumo?
Yasko
May 23, 2025Thank you for the detailed feedback, Sebastien!
First, to your main question - who’s is this for? UNA is a product for community-led business founders. In most cases it’s someone tech savvy but not necessarily a developer. There’s also an assumption that a community should be independent and capable to run a high-scale network.
These assumptions drive many design decisions - the platform is a...
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Verified purchaser
Super flexible and capable = also some learning curve
This product is full fledge for developing your own social media platform community, website or pretty much any kind of site. It has so many features and customization.
Of course since its so flexible and capable, it has clearly a learning curve but if you are looking a platform to build your community, course platform etc without limitations - UNA.CMS can do it!
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