Q: very confused....
Hi. I redeemed 2 codes many months ago but literally give up after getting nowehrr. I'm repeatedly redirected to the appsumo redemption page and an upsell to add more codes? I cant seem to do anything with the 2 codes I have so why buy more??! Specifically:
1. Voice cloning -y invalid request before anything gets done.? What does it actually mean?
2, doc translation says 0 credits.but I think doc translation is included, no? Plan 2 states "Translation and text transformer, Import Documents in Voice Studio"
3. Does API work and included in plan 2? Again, I get the "invalid request" immediately. API credits = 0. Is it included?
I think theres terminology used in the plan description thats very close to terminology used in the app but they don't have the same meaning, so could you please help clarify? 🙏🏽
Shariful96421
Jun 4, 2025A: Hi dan177,
We don't redirect to appsumo page. Not sure if you are facing issue in your appsumo account.
Please share your email to support@unmixr.com or our discord channel.
1. Voice cloning is not available in Tier 2 if you are in Tier 2. It's available in T3 and T4.
2. T2 does not include doc translation. Translation is text translation, import documents is a feature of Voice Studio.
3. API will be available in T3 and T4.
Let me know if you have further query.
Regards,
Shariful