Q: Ive watched all of your YT videos. And ... What do you suggest for scheudling & video coachng sesisons ... and ...
I'm trying to sell this to the team AS-IS being called a coaching platform. But you don't have any scheduling features or integrations for that (a big deal in coaching, right?). And you don't have video features or integrations for such built in ... another coaching element that's very much needed - BOTH are really. So, is this really a coaching platform, or just using the word coaching to sell courses? Ergo just another course's platform? I trust this doesn't upset anyone, but I'm really trying here, and they may have a point. The team thinks I'm trying to force a round peg into a square hole. Help me out here lol :)
A: Hey, thank you for such an honest and thoughtful comment and for advocating on our behalf with your team 🙏 You're right: built-in scheduling and video aren’t part of upcoach (yet), and we totally get how important those are in coaching workflows. And both are on our roadmap for the year. Here’s the core idea behind upcoach: We’re not just another course platform with a coaching label. We were...
A: Hi John, thanks for the question! At the end of the first year, your subscription will renew based on the current pricing of your selected plan, as listed on the upcoach website. You can check the latest prices here: https://upcoach.com/pricing/
Q: More About A Previous Missed Question ... 3 More About: Security; The 15 Courses & Emailing etc ...
Thk for previous replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
Q: Hi, great product. Pls clarify, what are coaching programs vs.courses? And ...
What is the emailing system like, the automations features that is? Do we still need to do any manual triggers? If so, pls pass on a link for more info :) Where is our course data, video (CDN), student info and email list stored (servers)? Who owns our info and students data? Can we transfer CSV when we want to? Are there any back up systems available for us (manual) or automated etc? What are the Security measures, for corporate privacy/security level info and courses & the Moderator/s features like? Any branding, Cname, API - Webhooks Developer documents &/or Zapier automate info? Is embedding of our various courses (multi & single) & integrable or presentation based scripts possible? Is SCORM available or coming?
Thank you for your time. We look forward to seeing what it can do :)
A: Thanks for the great questions — here’s a quick overview:
Programs vs Courses: Programs organize everything (tasks, forms, courses, events), while Courses are structured learning paths built inside programs. Quick Start Guide
Data Storage: Data is stored on DigitalOcean servers (USA). You fully own your data and can request a CSV export if needed.
Thk for replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
Thanks for the questions! Security: Data hosted on DigitalOcean (USA), public bug bounty program active. Courses: 15-course limit per organization. Webinar/Video: No built-in webinar/video integration yet. Emails: Transactional emails only. Clients can choose to receive them hourly, daily, weekly, or not at all. No hard sending limits for normal use.
Q: Can I sell a membership that includes both access to a community AND 2 one on one lessons?
So for example that membership will include access to certain groups, and also the ability to schedule 2 individual lessons per month.
A: Hi! Yes, you can create offers that bundle access to multiple programs — including private (1-on-1), group, and community — using our Stripe integration.
Just a couple of things to note:
upcoach doesn’t currently include a built-in scheduling tool, so you'd need to handle booking those 1-on-1 sessions using an external tool (like Calendly or Google Calendar).
Q: Ive watched all of your YT videos. And ... What do you suggest for scheudling & video coachng sesisons ... and ...
I'm trying to sell this to the team AS-IS being called a coaching platform. But you don't have any scheduling features or integrations for that (a big deal in coaching, right?). And you don't have video features or integrations for such built in ... another coaching element that's very much needed - BOTH are really. So, is this really a coaching platform, or just using the word coaching to sell courses? Ergo just another course's platform? I trust this doesn't upset anyone, but I'm really trying here, and they may have a point. The team thinks I'm trying to force a round peg into a square hole. Help me out here lol :)
Thank you. Beautiful offering either way :)
emre_upcoach
May 2, 2025A: Hey, thank you for such an honest and thoughtful comment and for advocating on our behalf with your team 🙏
You're right: built-in scheduling and video aren’t part of upcoach (yet), and we totally get how important those are in coaching workflows. And both are on our roadmap for the year.
Here’s the core idea behind upcoach:
We’re not just another course platform with a coaching label. We were...
Share upcoach
Q: What will the second year charge be
Hi I notice this is a 1 year deal - can you please clarify how we will be charged in year 2 of the subscription?
Thanks
John
emre_upcoach
May 2, 2025A: Hi John, thanks for the question!
At the end of the first year, your subscription will renew based on the current pricing of your selected plan, as listed on the upcoach website.
You can check the latest prices here: https://upcoach.com/pricing/
Share upcoach
Thanks will check it out
Q: More About A Previous Missed Question ... 3 More About: Security; The 15 Courses & Emailing etc ...
Thk for previous replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
Th again :)
emre_upcoach
Apr 29, 2025A: Thanks for the follow-up questions — happy to clarify!
Security Measures:
We take data privacy and security very seriously.
We work with top-tier cloud providers to ensure secure infrastructure.
We've launched a public bug bounty program where independent developers regularly test and report vulnerabilities.
We’re committed to continuously improving security and aligning with international...
Share upcoach
Q: Hi, great product. Pls clarify, what are coaching programs vs.courses? And ...
What is the emailing system like, the automations features that is? Do we still need to do any manual triggers? If so, pls pass on a link for more info :)
Where is our course data, video (CDN), student info and email list stored (servers)?
Who owns our info and students data? Can we transfer CSV when we want to?
Are there any back up systems available for us (manual) or automated etc?
What are the Security measures, for corporate privacy/security level info and courses & the Moderator/s features like?
Any branding, Cname, API - Webhooks Developer documents &/or Zapier automate info?
Is embedding of our various courses (multi & single) & integrable or presentation based scripts possible?
Is SCORM available or coming?
Thank you for your time. We look forward to seeing what it can do :)
emre_upcoach
Apr 28, 2025A: Thanks for the great questions — here’s a quick overview:
Programs vs Courses: Programs organize everything (tasks, forms, courses, events), while Courses are structured learning paths built inside programs. Quick Start Guide
Data Storage: Data is stored on DigitalOcean servers (USA). You fully own your data and can request a CSV export if needed.
Emails & Automations: You control most...
Share upcoach
Thk for replies :) Maybe you missed this: "What are the Security measures, for corporate privacy/security level for our info, courses - any Moderator features? " 3 more subjects: 1.) The 15 Course limit is for our entire account, or per Coaching Program? 2) Are there any Webinar or Video add-on integration/s features? 3) Emailing is transactional? What are limits on the # of send/receive traffic?
Thanks for the questions!
Security: Data hosted on DigitalOcean (USA), public bug bounty program active.
Courses: 15-course limit per organization.
Webinar/Video: No built-in webinar/video integration yet.
Emails: Transactional emails only. Clients can choose to receive them hourly, daily, weekly, or not at all. No hard sending limits for normal use.
Q: Can I sell a membership that includes both access to a community AND 2 one on one lessons?
So for example that membership will include access to certain groups, and also the ability to schedule 2 individual lessons per month.
emre_upcoach
Apr 24, 2025A: Hi! Yes, you can create offers that bundle access to multiple programs — including private (1-on-1), group, and community — using our Stripe integration.
Just a couple of things to note:
upcoach doesn’t currently include a built-in scheduling tool, so you'd need to handle booking those 1-on-1 sessions using an external tool (like Calendly or Google Calendar).
Our Stripe integration supports...
Share upcoach