A: We are in the final stages of our Shopify app and will be releasing it next month! Our Shopify app will support post-purchase thank-you survey's. Note all AppSumo lifetime deal customers will also receive this update.
I'm curious—are you looking to survey buyers for marketing attribution or collecting UGC and social proof?
Great thanks for the info! We are more looking for ways to survey buyers on why they bought or where they heard of us. Possibly also asking for what products they wish we had etc.
Got it! Post-purchase surveys work well—typically see 20–30% response rates. Pre-purchase can also surface valuable feedback, though response rates are lower (around 5–10%) since users often aren’t logged in.
Q: Can I import my Yotpo reviews?
HOw does your app is different than yotpo? and if I plan to change, can I upload my yotpo reviews?
Yotpo focuses on collecting and displaying static reviews, while Userpop is all about building an interactive experience—capturing pre and post-purchase excitement, questions, and comments right on your product pages. It’s designed to spark community engagement in real time, not just display testimonials.
At this time, we don’t import reviews from other platforms....
A: Audience Insights integrates with Google Analytics, allowing you to track impressions, likes, comments, and conversion rates directly within your GA dashboard.
A: Hi there! Userpop doesn’t import reviews from other platforms. Instead, it collects real-time feedback and excitement directly from your product or post-purchase (thank-you) pages, then displays it as interactive comments on the relevant product pages—creating micro-communities right on your site.
Q: Can this be used to build a post purchase survey in Shopify?
Justin_Userpop
May 21, 2025A: We are in the final stages of our Shopify app and will be releasing it next month! Our Shopify app will support post-purchase thank-you survey's. Note all AppSumo lifetime deal customers will also receive this update.
I'm curious—are you looking to survey buyers for marketing attribution or collecting UGC and social proof?
Share Userpop
Great thanks for the info! We are more looking for ways to survey buyers on why they bought or where they heard of us. Possibly also asking for what products they wish we had etc.
Verified purchaser
Got it! Post-purchase surveys work well—typically see 20–30% response rates. Pre-purchase can also surface valuable feedback, though response rates are lower (around 5–10%) since users often aren’t logged in.
Q: Can I import my Yotpo reviews?
HOw does your app is different than yotpo? and if I plan to change, can I upload my yotpo reviews?
Justin_Userpop
May 13, 2025A: Hey there! Great question.
Yotpo focuses on collecting and displaying static reviews, while Userpop is all about building an interactive experience—capturing pre and post-purchase excitement, questions, and comments right on your product pages. It’s designed to spark community engagement in real time, not just display testimonials.
At this time, we don’t import reviews from other platforms....
Share Userpop
Verified purchaser
Hi agan! I actually discussed this with my team and it's an interesting use case that we would like to support.
If you can export the Yotpo reviews to CSV, we can upload them manually. Ideally, it includes name, email and photo of each reviewer.
Please connect with us by email for more support: support@userpop.me
Q: What is Audience insights on Tier 3?
Justin_Userpop
May 5, 2025A: Audience Insights integrates with Google Analytics, allowing you to track impressions, likes, comments, and conversion rates directly within your GA dashboard.
Share Userpop
Q: What constitutes a “website”? Can I use it on any landing page I create in my website domain?
rami_userpop
May 2, 2025A: Yes, the widget will load on any page of your website and domain.
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Q: import feedback
Can we import feedback from other sources as well, like google or custom?
Also, with userpop where do the comments coming from?
thank you!
Justin_Userpop
Apr 30, 2025A: Hi there! Userpop doesn’t import reviews from other platforms. Instead, it collects real-time feedback and excitement directly from your product or post-purchase (thank-you) pages, then displays it as interactive comments on the relevant product pages—creating micro-communities right on your site.
Share Userpop