Q: Adding credits after 300 expired
Hi, awesome product btw, some great reviews on here!
Question please:
My website doesn't get that many visitors, so I'll prob go with the Tier 1. What happens when the responses run out please, can I add more credits / does it just stop working?
Thanks
lucas_vanchat
Nov 21, 2024A: Hi Molinto,
Thank you very much for your kind words.
Currently, if the monthly usage reaches the plan limit, VanChat will stop answering questions and display a notification indicating that the credits have been used up until the next month, when it will reset.
However, don’t worry—we will soon launch an add-on. Once you enable the add-on, VanChat will continue to provide service even if the limit is exceeded, and you will be billed based on usage each month.
Best,
Lucas