Q: What data points for product recommendations?
Hi, what does the bot uses for product recommendations? Do we need to add these to tags, metafield, description? If the user days I want something to match this dress, how does the bot knows what to suggest? If the user ask about other products in the same color? Thanks
lucas_vanchat
Apr 15, 2025A: Hi, my sincere apologies for the delayed response. VanChat can automatically learn most of the data on your website without requiring manual training, including product prices, descriptions, tags, and more. Additionally, you can manually configure metafield mappings, and VanChat will also learn from those. When users ask for product recommendations, VanChat combines all the learned information to make relevant suggestions for shoppers.