5.0
Taco ratings
VanChat has received positive feedback for its seamless integration with Shopify, natural and productive interactions, and excellent support. However, some users have noted missing features and suggested UI/navigation improvements. Overall, VanChat is a solid choice for those seeking AI chatbots for Shopify stores, especially considering the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
already have sales coming in!
Haven't been using van chat for very long and it is already getting sales. Looking through the conversations, I can see it helping the customers that would otherwise just look and leave. It's a great product and easy to set up. I'll be getting it for my other shopify store as well!
lucas_vanchat
Apr 15, 2025thank so much for your review：）
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Verified purchaser
I’m beyond impressed with the VanChat!
After testing various chatbot solutions, VanChat has proven to be the most intuitive and effective. It quickly adapted to my products, providing accurate and relevant responses that enhanced customer experience and boosted sales. The exceptional support team and multilingual features have truly transformed my online store—highly recommended!
lucas_vanchat
Feb 11, 2025Thank you so much for such a wonderful review.
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Verified purchaser
VanChat is an absolute game-changer!
Installation was a breeze, and setting up my own knowledge base was incredibly straightforward. The user interface is clear and intuitive, and the AI-powered chatbot does an amazing job of providing quick, accurate responses—all while reflecting the exact personality I’ve configured for it. If you’re looking for a simple yet powerful solution to streamline your support, VanChat is the way to go!
lucas_vanchat
Jan 20, 2025Thank you so much for your praise of VanChat. We will continue to make VanChat the best AI shopping assistant in the Shopify ecosystem.
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Verified purchaser
Vanchat: Beyond Impressive!
Vanchat has been a game-changer for our website! While other chatbots failed to handle our technical questions, Vanchat consistently provided correct answers and detailed explanations, significantly improving our customer satisfaction.
lucas_vanchat
Dec 23, 2024Thank you so much for such a wonderful review.
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Verified purchaser
Literally changed my store life.
Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products.
It’s essentially ChatGPT 3.5 responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products.
For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify).
And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue.
IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.
lucas_vanchat
Dec 14, 2024Thank you very much for your praise of VanChat. We will continue to strive for improvement.
Currently, VanChat uses GPT-4 to respond to shoppers. To ensure the accuracy, safety, and alignment with user expectations of the replies, VanChat typically calls the GPT-4 model multiple times for a single shopper's question to ensure high-quality responses.
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